Senior Salesforce BSA — Drive Digital Transformation & Strategy

Intellibee; Indianapolis (IN); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Long-Term Stability

Health Coverage

401(k) Program

Green Card Support

Job summary

Intellibee seeks a Senior Business Systems Analyst to lead IT and data systems analysis for digital transformation. The role focuses on translating business needs into clear requirements, building trust with diverse stakeholders, and guiding cross‑functional teams across Salesforce and related platforms.

The candidate will collaborate with product owners, IT and data practitioners, and leadership to drive alignment, manage expectations, and deliver technology solutions that address

Qualifications

• Experience as a business analyst, consultant, or similar role in technology, government. Required 5 Years
• Business analysis and problem solving experience in a consultative or project setting Required 5 Years
• Solid experience cultivating and managing business relationships with multiple stakeholders Required 5 Years
• Strong technical, written, and oral communications skills with multiple audiences (i.e., technical, data, business, project management, leadership) Required 5 Years
• Business requirements and user story creation and documentation Required 5 Years
• Experience and skill working with Microsoft Office Suite (Word, PowerPoint, Excel) Required 5 Years
• Understanding of Software Development Life Cycle (SDLC) Highly desired
• Experience working with Azure DevOps Highly desired
• Experience working with the Salesforce platform, including supporting business processes and eliciting/documenting requirements Highly desired
• Experience collaborating with technical and business stakeholders in a Salesforce environment Highly desired
• Salesforce Certified Business Analyst Certification Highly desired

Responsibilities

• Developing and maintaining strong, trust‑based relationships with stakeholders across INDOT to ensure alignment, collaboration, and effective communication of technology and data‑driven solutions that address critical organizational challenges.
• Serving as the business relationship manager for specialized functional/business areas, providing strategic guidance, leading tough conversations when needed, and helping drive effective organizational change.
• Building productive partnerships with IT and data practitioners, including the Data Governance Manager, IT Project Managers, and QA Testers, to develop detailed, requirements that enable teams to deliver effective technology and data solutions.
• Managing expectations across stakeholders, peers, vendors, leadership, and technical teams to ensure alignment, constructive dialogue, and smooth delivery throughout the project lifecycle.
• Leading and facilitating discovery sessions, workshops, and discussions to deeply understand business processes, pain points, and desired outcomes.
• Serving as the bridge between business and technical teams by translating complex concepts and ambiguous needs into clear, actionable requirements and user stories that align business objectives with technical feasibility.
• Leading efforts to improve systems and processes by identifying root causes, mediating conflicting priorities, and breaking down silos to drive integrated, consensus‑based solutions through influence, collaboration, and strategic negotiation.
• Collaborating with cross‑functional teams to plan and advance full interoperability across INDOT systems, data, and processes.
• Supporting digital transformation strategic planning and leading effective change management by helping stakeholders understand system impacts, workflow changes, and the organizational shifts needed for successful adoption.
• Following established governance practices and actively promoting their adoption across the organization.

Skills

Business analysis

Stakeholder management

Communication

Requirements gathering

SDLC

Azure DevOps

Salesforce

Business relationship management

Tools

Microsoft Office Suite

Azure DevOps

Salesforce platform

Job description

Intellibee seeks a Senior Business Systems Analyst to lead IT and data systems analysis for digital transformation. The role focuses on translating business needs into clear requirements, building trust with diverse stakeholders, and guiding cross‑functional teams across Salesforce and related platforms.

The candidate will collaborate with product owners, IT and data practitioners, and leadership to drive alignment, manage expectations, and deliver technology solutions that address