Senior Salesforce BA - Service & Sales Cloud Expert

Sunseeker Property Service; Hopkins (MN); On-site; USD 90,000 - 130,000; Full time

Job summary

Sunseeker Property Service in Minnetonka Mills, MN is seeking a Salesforce Business Analyst on an onsite, long-term contract. You will work closely with business users to elicit and validate requirements, translate them into detailed user stories, and collaborate with architects, developers, and testers throughout the delivery lifecycle.

The role requires extensive Salesforce experience, especially in Service Cloud and Sales Cloud, experience with declarative features, and strong stakeholder

Qualifications

• Experience as Salesforce BA with strong domain knowledge.
• Proficient in gathering requirements and translating to user stories.
• Deep understanding of Salesforce Service Cloud/Sales Cloud and declarative features.
• Excellent analytical and communication skills.

Responsibilities

• Engage with users to gather and validate requirements.
• Translate requirements into user stories, flows, and acceptance criteria.
• Bridge business and technical teams throughout delivery lifecycle.
• Lead UAT and assist in agile ceremonies.
• Recommend Salesforce best practices to meet business needs.

Skills

Salesforce BA

Stakeholder management

User stories / acceptance criteria

Agile / Scrum

Documentation & wireframes

Education

Salesforce certification (Admin/BA)

Tools

Rally

Confluence

JIRA

Job description

Sunseeker Property Service in Minnetonka Mills, MN is seeking a Salesforce Business Analyst on an onsite, long-term contract. You will work closely with business users to elicit and validate requirements, translate them into detailed user stories, and collaborate with architects, developers, and testers throughout the delivery lifecycle.

The role requires extensive Salesforce experience, especially in Service Cloud and Sales Cloud, experience with declarative features, and strong stakeholder