Senior Salesforce Analyst – Service Cloud & Omni Studio

Cloud Brite Systems India Private Limited; Indianapolis (IN); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Benefits package with 401(k) match

Job summary

Cloud Brite Systems India Private Limited is seeking a seasoned Salesforce Business Analyst to join our Indianapolis team. You will analyze client processes, document Salesforce requirements, and design solutions using Service Cloud, Sales Cloud, and Omni Studio.

Experience with Public Sector and Non-Profit organizations is highly valued as we expand services. Candidates should have a Bachelor’s degree and at least 3 years of Salesforce BA experience, strong analytical skills, and the ability to

Qualifications

• Bachelor’s degree or related field required.
• Minimum 3 years as Salesforce Business Analyst.
• Experience with Public Sector and Non-Profit clients is highly valued.

Responsibilities

• Conduct in-depth analysis of client processes and document Salesforce requirements.
• Leverage Service Cloud, Sales Cloud and Omni Studio to design and implement solutions.
• Translate business needs into technical specifications and ensure user adoption.

Skills

Salesforce Service Cloud

Sales Cloud

Omni Studio

Requirements gathering

Business analysis

Public sector experience

Non-profit experience

Education

Bachelor’s degree in CS/IS/Business

Job description

Cloud Brite Systems India Private Limited is seeking a seasoned Salesforce Business Analyst to join our Indianapolis team. You will analyze client processes, document Salesforce requirements, and design solutions using Service Cloud, Sales Cloud, and Omni Studio.

Experience with Public Sector and Non-Profit organizations is highly valued as we expand services. Candidates should have a Bachelor’s degree and at least 3 years of Salesforce BA experience, strong analytical skills, and the ability to