Senior Salesforce BA – Onsite in Downtown Houston

Apex Systems; Houston (TX); Hybrid; USD 130.000 - 140.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

401K

Zusammenfassung

Apex Systems, LLC in Houston, TX is seeking a Salesforce Business Analyst to bridge business needs with Salesforce solutions, coordinating with product owners and stakeholders to deliver BRDs, user stories and acceptance criteria.

You will work with Sales Cloud and Service Cloud, drive backlog refinement, UAT, and production support, leveraging 6-10+ years of BA experience and strong Jira skills to ensure high-quality deliverables.

Qualifikationen

• 6-10+ years of experience as a Business Analyst, preferably in Salesforce environments.
• Strong hands-on functional knowledge of Salesforce.
• Experience with Sales Cloud and/or Service Cloud.
• Experience with BRD/FRD creation and user-story writing.
• Agile/Scrum methodologies and backlog management tools.
• Stakeholder management and communication skills.
• Ability to work with US-based business and IT stakeholders.
• Experience with UAT, acceptance criteria and business sign-off.

Aufgaben

• Serve as onsite functional point of contact for Salesforce requirements, enhancements and production issues.
• Facilitate requirement discussions, workshops and solution walkthroughs.
• Translate business problems into Salesforce requirements and validate them with stakeholders.
• Own backlog grooming, prioritization and refinement with Product Owners.
• Document BRDs, FRDs and acceptance criteria with clear business value and outcomes.
• Collaborate with offshore teams for development and QA testing.
• Support UAT planning, execution and sign-off; assist in production readiness.

Kenntnisse

Business Analysis

Sales Cloud

Service Cloud

Requirements Gathering

BRD/FRD Creation

User Stories

Agile/Scrum

Jira

Backlog Management

UAT

Stakeholder Management

Documentation

Tools

Jira

Jobbeschreibung

Apex Systems, LLC in Houston, TX is seeking a Salesforce Business Analyst to bridge business needs with Salesforce solutions, coordinating with product owners and stakeholders to deliver BRDs, user stories and acceptance criteria.

You will work with Sales Cloud and Service Cloud, drive backlog refinement, UAT, and production support, leveraging 6-10+ years of BA experience and strong Jira skills to ensure high-quality deliverables.