Senior Salesforce BA - Lead-to-Cash & Analytics (Remote)

GAF

Fresno (CA)

Remote

USD 126,000 - 161,000

Full time

3 days ago
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Benefits offered by this job

Health insurance
401k match
Tuition reimbursement
Wellness program
Employee resource groups
Paid time off

Job summary

GAF seeks a skilled Senior Business Analyst to lead complex requirements, process design, and functional strategy across Salesforce and Analytics platforms. You will optimize Lead-to-Cash, leverage Salesforce Data Cloud, and streamline Slack/Tableau integrations to deliver real-time insights for operations.

Ideal candidates will have 5+ years in Business Analysis, 3+ years in Salesforce, and familiarity with Data Cloud, Slack, Tableau, and CI/CD tools.

Qualifications

  • Bachelor’s degree or equivalent in IT/computing/business administration.
  • 5+ years in Business Analysis with 3+ years in Salesforce ecosystem.

Responsibilities

  • Lead discovery workshops, interviews, and process design across units.
  • Author user stories, specs, swim-lane diagrams, and UX wireframes for varied audiences.
  • Define solution architectures across Sales, Service, Experience, and Data Cloud.
  • Modernize reporting with Tableau and integrated Slack workflows.
  • Evaluate declarative vs. custom configurations in Salesforce Flow Builder.

Skills

Requirements gathering
Business analysis
Stakeholder management
Agile/Scrum
UAT coordination

Education

Bachelor’s Degree in Computer Science, Information Systems, Business Administration (IT emphasis), or equivalent

Tools

Salesforce Data Cloud
Slack
Tableau
Sales Cloud
Service Cloud
Experience Cloud
Data Cloud
Lucidchart
Miro
Jira
Azure DevOps
AutoRABIT
Copado
DevOps Center

Job description

GAF seeks a skilled Senior Business Analyst to lead complex requirements, process design, and functional strategy across Salesforce and Analytics platforms. You will optimize Lead-to-Cash, leverage Salesforce Data Cloud, and streamline Slack/Tableau integrations to deliver real-time insights for operations.

Ideal candidates will have 5+ years in Business Analysis, 3+ years in Salesforce, and familiarity with Data Cloud, Slack, Tableau, and CI/CD tools.

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