Senior Salesforce & Analytics BA — Lead-to-Cash Expert

GAF; Milwaukee (WI); Remote; USD 149,000 - 190,000; Full time

Benefits offered by this job

Health insurance

Family-building benefits

401K with employer match

Wellness program

Tuition reimbursement

Training programs

Job summary

GAF is seeking a Senior Business Analyst to lead complex requirements gathering, process design, and functional strategy across Salesforce, Data Cloud, Slack, and Tableau within our Lead-to-Cash initiatives. You will shape real-time analytics and reporting for operations, collaborating with cross-functional teams to deliver scalable solutions.

Ideal candidates have 5+ years in business analysis, strong Salesforce experience, and a track record delivering enterprise projects in manufacturing or

Qualifications

• Bachelor’s Degree in CS/IS/Business IT or equivalent experience.
• 5+ years of dedicated Business Analysis experience, with at least 3+ years in Salesforce ecosystem.
• Experience with Lead-to-Cash implementations in enterprise manufacturing, durable goods, or supply chain environments.

Responsibilities

• Lead discovery workshops, interviews, and design sessions across cross-functional units.
• Define solution architectures across Sales Cloud, Service Cloud, Experience Cloud, and Data Cloud; modernize reporting with Tableau and Slack workflows.
• Lead UAT, script creation, execution, and stakeholder sign-offs; mentor junior analysts and support governance.

Skills

Business Analysis

Salesforce

Tableau

Data Cloud

UAT

Education

Bachelor’s Degree (CS/IS/IT)

Tools

Salesforce Data Cloud

Slack App

Tableau

Jira

Azure DevOps

Copado

DevOps Center

Lucidchart

Miro

Job description

GAF is seeking a Senior Business Analyst to lead complex requirements gathering, process design, and functional strategy across Salesforce, Data Cloud, Slack, and Tableau within our Lead-to-Cash initiatives. You will shape real-time analytics and reporting for operations, collaborating with cross-functional teams to deliver scalable solutions.

Ideal candidates have 5+ years in business analysis, strong Salesforce experience, and a track record delivering enterprise projects in manufacturing or