Senior Salesforce Analyst: Process & Automation Leader

Booksy; Spain (TX); Hybrid; USD 87,000 - 127,000; Full time

Benefits offered by this job

Remote-first

Office access or fully remote

Job summary

Booksy is seeking a Salesforce Business Analyst to drive end-user support, process improvements, and platform adoption across our Salesforce stack. You will partner with Sales, Customer Success, and Product to turn ambiguous business asks into structured scope and actionable steps.

You will require 6+ years of BA experience, active Salesforce Administrator and Platform App Builder certifications, and strong Jira/Confluence/Slack/Google Workspace skills.

Qualifications

• Active Salesforce Administrator and Salesforce Platform App Builder certifications.

Responsibilities

• Own end-user support, process improvements, and platform adoption across the Salesforce stack.
• Partner with internal stakeholders to streamline key workflows and ensure data governance.

Skills

Salesforce Administrator

Salesforce Platform App Builder

Sales Cloud

Service Cloud

Data Cloud

Agentforce

Jira

Confluence

Slack

Google Workspace

Tools

Salesforce

Job description

Booksy is seeking a Salesforce Business Analyst to drive end-user support, process improvements, and platform adoption across our Salesforce stack. You will partner with Sales, Customer Success, and Product to turn ambiguous business asks into structured scope and actionable steps.

You will require 6+ years of BA experience, active Salesforce Administrator and Platform App Builder certifications, and strong Jira/Confluence/Slack/Google Workspace skills.