Senior Salesforce AI Engineer (Remote)

Accellor; United States; Hybrid; USD 130,000 - 210,000; Full time

Benefits offered by this job

Flexible schedule

Work from home

Healthcare coverage

Retirement plan

Job summary

Accellor is seeking a Senior Salesforce Agentforce Engineer to design and implement AI-powered customer and employee experiences using Salesforce’s latest AI technologies. You will collaborate with architects, consultants, and AI specialists to solve complex business challenges and modernize customer service through intelligent automation.

Join a senior Salesforce practice focused on scalable solutions, security, and governance, delivering high-value use cases for enterprise clients across

Qualifications

• 8+ years of Salesforce development and implementation experience.
• Hands-on experience building with Salesforce Agentforce or other Salesforce AI technologies.
• Experience with security, governance, and Salesforce Trust Layer.
• Experience working with enterprise clients in consulting or professional services.
• Strong communication and stakeholder management skills.

Responsibilities

• Design, build, and deploy Salesforce Agentforce solutions that automate customer and employee interactions.
• Configure Service Cloud to deliver AI-powered case management and self-service experiences.
• Build AI agents using Agentforce, including prompts, topics, actions, and workflows.
• Integrate Agentforce with Salesforce CRM, Knowledge, Flows, Data Cloud, and enterprise apps.
• Configure Trust Layer, security controls, and data grounding for secure AI experiences.
• Develop scalable Salesforce solutions using Apex, LWC, Flows, Platform Events, and APIs.
• Partner with solution architects and clients to translate requirements into scalable technical solutions.
• Participate in architecture reviews, design sessions, code reviews, and solution planning.
• Support testing, deployment, release management, and production optimization.
• Champion Salesforce best practices and contribute reusable assets.

Skills

Salesforce expertise

Agentforce / Salesforce AI

Enterprise consulting

Solution architecture

Apex & LWC

REST/SOAP integrations

Stakeholder management

Mentorship

Tools

Salesforce Service Cloud

Salesforce Data Cloud

Job description

Accellor is seeking a Senior Salesforce Agentforce Engineer to design and implement AI-powered customer and employee experiences using Salesforce’s latest AI technologies. You will collaborate with architects, consultants, and AI specialists to solve complex business challenges and modernize customer service through intelligent automation.

Join a senior Salesforce practice focused on scalable solutions, security, and governance, delivering high-value use cases for enterprise clients across