Senior Salesforce AI Developer

Brillio; United States; Hybrid; USD 120,000 - 180,000; Full time

Job summary

Brillio seeks a hands-on Salesforce AI Builder / Developer to design, build, and productionize enterprise-grade AI and automation on the Salesforce platform. You will leverage Data Cloud, Einstein AI, Apex, LWC and integrations to deliver scalable solutions within the AI Transformation Program.

Based in the Dallas, Minneapolis–Saint Paul, or New York/New Jersey area (remote possibility if not local), you will collaborate with stakeholders to translate business challenges into scalable Salesforce

Qualifications

• Hands-on experience with Salesforce Service Cloud, Sales Cloud, Experience Cloud and platform development.
• Expertise in Apex, Lightning Web Components (LWC), SOQL, SOSL, Visualforce, and Salesforce APIs.
• Experience developing custom Salesforce applications and enterprise integrations.

Responsibilities

• Build end-to-end AI-powered business applications using Salesforce Agentforce, Einstein AI, Data Cloud, and the Salesforce Platform.
• Design and develop intelligent agents, copilots, case-assistance solutions, knowledge assistants, and workflow automation capabilities.
• Develop data ingestion, transformation, orchestration, prompt engineering, retrieval, and AI evaluation pipelines within Salesforce ecosystems.
• Build custom applications using Apex, Lightning Web Components (LWC), Flows, Platform Events, and Salesforce APIs.
• Integrate Salesforce solutions with enterprise systems, APIs, Azure services, Databricks, healthcare platforms, and external AI services.
• Implement secure, scalable, and compliant solutions following healthcare and regulatory requirements.
• Develop CI/CD pipelines, automated testing, deployment automation, monitoring, and production support processes.
• Leverage Salesforce Data Cloud to unify customer, provider, claims, and operational data for AI-driven insights and decision-making.
• Collaborate directly with business stakeholders, architects, value engineers, and AI builders to translate business challenges into scalable Salesforce AI solutions.
• Support solution architecture, technical design reviews, and productionization initiatives across multiple workstreams.

Skills

Salesforce platform development

Apex & LWC & Salesforce APIs

Enterprise integrations

Tools

MuleSoft

GitHub

CI/CD pipelines

Job description

Salesforce AI Builder: Looking for a hands-on Salesforce AI Builder / Salesforce Developer to design, develop, and productionize enterprise-grade AI, automation, and agentic solutions on the Salesforce platform. The ideal candidate will leverage Salesforce Data Cloud, Agentforce, Einstein AI, Apex, Lightning Web Components (LWC), and integration capabilities to deliver scalable business solutions within the client AI Transformation Program.

Location: Candidates should be based in the Dallas, Minneapolis–Saint Paul, or New York/New Jersey area Last option is Remote if some one is not local to mentioned locations

Key Responsibilities

• Build end-to-end AI-powered business applications using Salesforce Agentforce, Einstein AI, Data Cloud, and the Salesforce Platform.
• Design and develop intelligent agents, copilots, case-assistance solutions, knowledge assistants, and workflow automation capabilities.
• Develop data ingestion, transformation, orchestration, prompt engineering, retrieval, and AI evaluation pipelines within Salesforce ecosystems.
• Build custom applications using Apex, Lightning Web Components (LWC), Flows, Platform Events, and Salesforce APIs.
• Integrate Salesforce solutions with enterprise systems, APIs, Azure services, Databricks, healthcare platforms, and external AI services.
• Implement secure, scalable, and compliant solutions following healthcare and regulatory requirements.
• Develop CI/CD pipelines, automated testing, deployment automation, monitoring, and production support processes.
• Leverage Salesforce Data Cloud to unify customer, provider, claims, and operational data for AI-driven insights and decision-making.
• Collaborate directly with business stakeholders, architects, value engineers, and AI builders to translate business challenges into scalable Salesforce AI solutions.
• Support solution architecture, technical design reviews, and productionization initiatives across multiple workstreams.

Required Skills

• Strong hands-on experience with Salesforce Service Cloud, Sales Cloud, Experience Cloud, and Platform Development.
• Expertise in Apex, Lightning Web Components (LWC), SOQL, SOSL, Visualforce, and Salesforce APIs.
• Experience developing custom Salesforce applications and enterprise integrations.

Salesforce AI & Agentic Capabilities

• AI Studio
• Data Cloud
• Generative AI and Agentic AI implementations

Integration & Data

• REST/SOAP APIs
• MuleSoft or enterprise integration platforms
• Event-driven architecture
• Data governance and metadata management
• Retrieval-Augmented Generation (RAG)
• Vector Search concepts
• Prompt Engineering
• AI Evaluation Frameworks
• Agent Orchestration
• Conversational AI

DevOps & Security

• GitHub
• CI/CD implementation
• Test Automation
• OWASP and Salesforce Security Best Practices
• HIPAA and Healthcare Compliance awareness

To know more about Brillio CES: https://www.brillio.com/services-customer-experience-services/

Why should you apply for this role?

Brillio helps clients deliver authentic and responsive experiences that drive significant impact on profitability & customer advocacy through data-led experience reimagination, focus on customer journeys and partnerships with leading CRM and CX Platforms.

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Equal Employment Opportunity Declaration

Brillio is an equal opportunity employer to all, regardless of age ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.