Senior Salesforce Administrator & PM Lead (Remote)

Wettermark Keith Personal Injury Lawyers; Birmingham (AL); Hybrid; USD 95,000 - 130,000; Full time

Benefits offered by this job

Discretionary year-end bonus

Benefits

Job summary

Wettermark Keith Personal Injury Lawyers seeks a highly organized Senior Salesforce Administrator to support and optimize our Salesforce platform as the primary liaison between business stakeholders and the technology team. The role emphasizes system health, enhancements, project requests, and coordinated releases with Product Management.

The ideal candidate has 3+ years of Salesforce Administration experience, strong data governance skills, and familiarity with Litify and Salesforce DevOps.

Qualifications

• 3+ years of Salesforce Administration experience.
• Knowledge of Salesforce data model and security model.
• Experience with reports, dashboards, and Flow Builder.
• Experience with managed packages like Litify.

Responsibilities

• Manage daily Salesforce operations, ensuring system reliability and performance
• Create, maintain, and optimize reports and dashboards for business stakeholders
• Troubleshoot bugs, user issues, and system errors; escalate when appropriate
• Administer users, profiles, permission sets, and permission set groups
• Monitor data quality and implement data governance best practices
• Serve as the primary intake point for new business requests and enhancements
• Gather, document, and refine business requirements into actionable solutions
• Prioritize backlog in alignment with firm leadership and operational needs
• Coordinate with Salesforce developers, admins, and cross-functional teams
• Track project progress, timelines, and deliverables using project management tools
• Design and implement workflow enhancements using Flows and declarative tools
• Continuously identify opportunities to improve efficiency and automation
• Partner with business units to streamline processes and reduce manual work
• Document business processes, system configurations, and workflow logic
• Maintain clear and organized documentation for both technical and non-technical audiences
• Provide regular status updates to stakeholders and leadership

Skills

Salesforce Administration

Reports & Dashboards

Project Coordination

Litify

Salesforce DevOps

Tools

Gearset

Copado

Azure DevOps

Job description

Wettermark Keith Personal Injury Lawyers seeks a highly organized Senior Salesforce Administrator to support and optimize our Salesforce platform as the primary liaison between business stakeholders and the technology team. The role emphasizes system health, enhancements, project requests, and coordinated releases with Product Management.

The ideal candidate has 3+ years of Salesforce Administration experience, strong data governance skills, and familiarity with Litify and Salesforce DevOps.