Senior Salesforce Administrator & Integrations Lead

Prosum; Los Angeles (CA); Hybrid; USD 120.000 - 150.000; Vollzeit

Benefits dieser Stelle

Hybrid work model

In-office 4 days a week

Zusammenfassung

American Hartford Gold in Los Angeles, CA, is seeking a Senior Salesforce Administrator to co-own and evolve Salesforce Sales Cloud, Five9 VCC, and Celigo integrations. You will work closely with the CIO and a senior developer/admin to deliver fast, reliable support and scalable enhancements.

Responsibilities include administration, user support, security management, and integration troubleshooting, with a mix of Flow, Apex, and data hygiene duties.

Qualifikationen

• 7+ years Salesforce Sales Cloud experience.
• Strong user and system support in a business-critical environment.
• Experience architecting and delivering new Salesforce features.
• Experience with Salesforce integrations and data quality practices.

Aufgaben

• Co-own Salesforce Sales Cloud administration, user support, and enhancements.
• Manage users, profiles, roles, and security model; onboarding/offboarding and access reviews.
• Maintain Sales Cloud configuration: leads, accounts, contacts, opportunities, reports, dashboards.
• Build and troubleshoot automation with Flow and Apex; retire legacy processes as needed.
• Support Five9 VCC/ACM integration and related Salesforce configurations.
• Support Celigo integrations between Salesforce, NetSuite and other systems.
• Document configurations, create user guides, and provide training to drive adoption.

Kenntnisse

Salesforce Admin

Sales Cloud

Apex & SOQL

Data Management

Release Management

Communication

Team Collaboration

Tools

Five9

Celigo

REST/SOAP APIs

Jobbeschreibung

American Hartford Gold in Los Angeles, CA, is seeking a Senior Salesforce Administrator to co-own and evolve Salesforce Sales Cloud, Five9 VCC, and Celigo integrations. You will work closely with the CIO and a senior developer/admin to deliver fast, reliable support and scalable enhancements.

Responsibilities include administration, user support, security management, and integration troubleshooting, with a mix of Flow, Apex, and data hygiene duties.