Senior Salesforce Administrator

TCP Software; United States; Remote; USD 110,000 - 140,000; Full time

Benefits offered by this job

Competitive salary

PTO 20 days

Company holidays 13

Volunteer hours

Health/Dental/Vision/401K

Work-life balance

Job summary

TCP Software is seeking a Senior Salesforce Administrator to collaborate with senior staff and oversee the integration of internal processes with Salesforce applications. The ideal candidate has extensive Salesforce system administration experience and thrives in a fast‑paced environment.

You will review processes, customize workflows and flows, assist migrations, manage roles and sharing, build reports and dashboards, train users, and mentor other admins.

Qualifications

• 5+ years of Salesforce administration experience.
• Salesforce administrator certification is required.
• Experience maintaining a 500+ user Salesforce org.
• Experience with data migrations is required.
• Experience with Zuora products is preferred.
• Experience with Financial Force (Certinia) is a plus.
• Ability to read and understand Apex and translate into Flows.
• Deep understanding of Salesforce object, record, master detail relationships.

Responsibilities

• Review processes and conduct needs/benefit analysis.
• Proactively seek and identify needed system changes.
• Work on customization and development of workflows, flows and API's.
• Assist in migration and integration process into Salesforce.
• Documenting processes, including error reports and changes to field history tables.
• Manage Salesforce roles, profiles, sharing rules, workflows, and groups.
• Assist in generating reports and dashboards.
• Conduct training to users/groups to ensure successful implementation of enhancements.
• Provide support functions as needed.
• Monitor application storage and create documentation as needed.
• Be the subject matter expert on Salesforce and Force.com applications.
• Mentor and act as point of escalation for other Salesforce administrators on the team.
• Additional duties as required

Skills

Salesforce administration

Analytics tools

Apex to Flows

Stakeholder engagement

Mentoring teammates

Education

Salesforce Administrator Certification

Tools

Zuora

FinancialForce Certinia

Job description

The Senior Salesforce Administrator will work with our senior administrative staff to provide oversight on integrating internal processes and applications with various Salesforce applications. The Sr. Salesforce Administrator should possess extensive knowledge of Salesforce system administration and the ability to work in a fast-paced environment.

As a Senior Salesforce Administrator, you will:

• Review processes and conduct needs/benefit analysis
• Proactively seek and identify needed system changes
• Work on customization and development of workflows, flows and API's
• Assist in migration and integration process into Salesforce
• Documenting processes, including error reports and changes to field history tables
• Manage Salesforce roles, profiles, sharing rules, workflows, and groups
• Assist in generating reports and dashboards
• Conduct training to users/groups to ensure successful implementation of enhancements
• Provide support functions as needed
• Monitor application storage and create documentation as needed
• Be the subject matter expert on Salesforce and Force.com applications
• Mentor and act as point of escalation for other Salesforce administrators on the team
• Additional duties as required

You are a strong fit for this role if you have:

• 5+ years of Salesforce administration experience
• Experience with Financial Force (Certinia) is a plus.
• Excellent technical and communication skills with experience in interfacing with internal stakeholders.
• Proven ability to utilize Salesforce analytics tools.
• Salesforce administrator certification is required
• Experience maintaining a 500+ user Salesforce org required
• Experience with data migrations is required
• Additional Salesforce certifications preferred
• Experience with Zuora products is preferred
• Ability to read and understand Apex and translate into Flows
• Deep understanding of Salesforce object, record, master detail relationships

Benefits:

• Competitive Salary based on experience
• 20 Days of PTO (Paid Time Off) and 13 days of companywide holidays
• 8 hours to volunteer and impact the community
• Comprehensive benefits (Health/Dental/Vision/ 401K)
• The work/life set up you need to be successful