Senior Salesforce Admin - CRM Leader (Hybrid)

THE CHRISTIAN SCIENCE TRUST IN GREAT BRITAIN; Boston (MA); Hybrid; USD 114,000 - 148,000; Full time

Job summary

The Church in Boston seeks a Senior Salesforce Administrator to lead the Enterprise Application Engineering CRM Team, responsible for Salesforce Sales Cloud and Service Cloud, plus related apps and integrations. You will configure, maintain, and adopt the CRM platform to support daily operations and strategic initiatives across the organization.

Ideal candidates have 5+ years of Salesforce administration, the Salesforce Administrator certification, and strong data modeling, reporting, and

Qualifications

• Bachelor's degree required or equivalent experience.
• 5+ years Salesforce administration experience.
• Salesforce Administrator certification required.
• Salesforce Advanced Administrator certification preferred.

Responsibilities

• Maintain user roles, profiles, and security settings.
• Provide end-user support and educate users on Salesforce.
• Create and maintain reports and dashboards.
• Configure flows, process builders, custom objects, and apps.
• Ensure compliance with regulatory controls and security requirements.
• Mentor other Salesforce admins.
• Lead CRM projects and digital transformation initiatives.
• Assist in integrations with third-party systems.
• Document CRM configurations and processes.
• Stay current with Salesforce upgrades and new offerings.

Skills

Salesforce Admin

Agile Dev

Data Modeling

Communication

Education

Bachelor's degree or equivalent

Tools

Salesforce Sales Cloud

Salesforce Service Cloud

DocuSign

Conga

SQL / SOQL

Apex / Flows

Google Suite / MS Office

Salesforce Marketing Cloud

Job description

The Church in Boston seeks a Senior Salesforce Administrator to lead the Enterprise Application Engineering CRM Team, responsible for Salesforce Sales Cloud and Service Cloud, plus related apps and integrations. You will configure, maintain, and adopt the CRM platform to support daily operations and strategic initiatives across the organization.

Ideal candidates have 5+ years of Salesforce administration, the Salesforce Administrator certification, and strong data modeling, reporting, and