Senior Salesforce Administrator - CRM & Automation Leader

The First Church of Christ, Scientist

Boston (MA)

Hybrid

USD 114,000 - 148,000

Full time

2 days ago

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Job summary

The First Church of Christ, Scientist in Boston seeks a Senior Salesforce Administrator to lead the CRM team and manage Salesforce Platform (Service Cloud and Marketing Cloud) and related apps to support daily operations and strategic initiatives. The role requires 5+ years Salesforce administration, a Salesforce Administrator certification, and a Bachelor’s degree.

You will configure, maintain, and optimize CRM, build reports, and mentor other admins.

Qualifications

Bachelor's degree required (equivalent experience may be considered).
5+ years Salesforce.com administration experience required.
Salesforce Administrator certification is required.
Salesforce Certified Advanced Administrator is preferred.

Responsibilities

Support maintenance of user roles and profiles, security settings, access settings, etc.
End-user support and education to enhance Salesforce knowledge.
Perform root cause analysis on issues and resolve defects.
Build and maintain reports and dashboards to support business needs.
Administrative responsibilities related to flows, process builder, custom objects, and applications.
Ensure regulatory controls (GAAP, PCI, HIPAA, COBIT, SOX, GDPR) are met.