Senior Sales Support & Client Relations Lead

Santander; Providence (RI); On-site; USD 71,000 - 120,000; Full time

Job summary

Santander is seeking a Manager Sales Support in the United States to build client relationships, promote products, and drive branch sales. You will gather client data, support events, and manage internal communications to align with business goals.

The role requires 5+ years in customer service or sales, strong communication skills, and proficiency in MS Office, with adherence to regulatory standards.

Qualifications

• Bachelor’s degree in a related field or equivalent combination of work experience and education.
• 5+ years of experience in customer service or sales-related roles.
• Strong verbal and written communication skills; proficient in MS Office.

Responsibilities

• Builds effective relationships with clients and educates them on Santander products.
• Meets or exceeds established customer service standards.
• Conducts sales activities to gather data and drive business to the branch.
• Maintains awareness of sales goals and progress toward them.
• Plans, organizes and executes events and internal communications as needed.
• Monitors market position and supports risk-aware sales practices.

Skills

Customer service

Sales

Communication

Microsoft Office

Analytical

Multitasking

Education

Bachelor’s Degree

Tools

Microsoft Office

Job description

Santander is seeking a Manager Sales Support in the United States to build client relationships, promote products, and drive branch sales. You will gather client data, support events, and manage internal communications to align with business goals.

The role requires 5+ years in customer service or sales, strong communication skills, and proficiency in MS Office, with adherence to regulatory standards.