Senior Sales Planning CSM: Post-Sale Growth & Equity

CaptivateIQ

Raleigh (NC)

On-site

USD 115,000 - 150,000

Full time

14 days+
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Benefits offered by this job

Equity
Comprehensive health benefits
Flexible working conditions

Job summary

CaptivateIQ in Raleigh, NC, is looking for a Senior Customer Success Manager with expertise in Sales Planning. In this role, you will be responsible for the post-sales lifecycle of CIQ Planning, guiding implementations to ensure customer success.

The ideal candidate will have over 7 years of experience in B2B SaaS and a strong understanding of revenue operations. You will collaborate across multiple departments to drive customer outcomes and develop methodologies.

The compensation for this position ranges from $115,000 to $150,000 annually and includes additional perks and benefits.

Qualifications

  • 7+ years in B2B SaaS roles, preferably in revenue operations or sales planning.
  • Hands-on experience with sales planning and revenue operations tools.
  • Proven ability to own end-to-end implementation.

Responsibilities

  • Support the implementation of CIQ Planning post-sales lifecycle.
  • Act as an internal voice of the Planning customer to various teams.
  • Make strategic decisions based on customer maturity and organizational constraints.

Skills

B2B SaaS experience
Sales Planning experience
Technical fluency with SaaS tools
Consultative skills
Executive communication

Tools

Anaplan
Sales Performance Management (SPM)

Job description

CaptivateIQ in Raleigh, NC, is looking for a Senior Customer Success Manager with expertise in Sales Planning. In this role, you will be responsible for the post-sales lifecycle of CIQ Planning, guiding implementations to ensure customer success.

The ideal candidate will have over 7 years of experience in B2B SaaS and a strong understanding of revenue operations. You will collaborate across multiple departments to drive customer outcomes and develop methodologies.

The compensation for this position ranges from $115,000 to $150,000 annually and includes additional perks and benefits.

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