Strategy Lead, Success Plans Portfolio

Salesforce; New York (NY); On-site; USD 164,000 - 216,900; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid parental leave

401(k) plan

Employee stock purchasing program

Job summary

Salesforce is seeking a Senior Manager for its Customer Success Plans team in New York. This role involves managing the strategy and portfolio of Success Plans while collaborating with cross-functional teams.

Ideal candidates should have 6+ years in strategy consulting, strong analytical and communication skills, and are encouraged to apply if they hold an advanced degree or have familiarity with AI technologies.

Qualifications

• Experience in strategy consulting with a focus on Professional Services or Customer Success.
• Strong analytical skills to break down ambiguous problems.
• Excellent communication and presentation skills.

Responsibilities

• Build strategic frameworks for offer differentiation.
• Establish governance models for decision-making.
• Conduct analyses and develop strategic recommendations.

Skills

Analytical skills

Communication skills

Collaboration

Education

6+ years in strategy consulting

Advanced degree (e.g., MBA)

Job description

Salesforce is seeking a Senior Manager for its Customer Success Plans team in New York. This role involves managing the strategy and portfolio of Success Plans while collaborating with cross-functional teams.

Ideal candidates should have 6+ years in strategy consulting, strong analytical and communication skills, and are encouraged to apply if they hold an advanced degree or have familiarity with AI technologies.