Senior Sales Ops & Enablement Architect

Capital One; Richmond (VA); On-site; USD 183,000 - 208,000; Full time

Job summary

Capital One Travel seeks a Sr Manager of Sales Operations & Enablement to architect a scalable commercial operating system. You will map the end-to-end lifecycle, standardize revenue streams, and build governance for incentives, while bridging startup agility with enterprise controls.

You’ll own Salesforce-driven design, automate workflows with an IC Product Manager, and centralize data through Looker and Jira integrations.

Qualifications

• Bachelor’s Degree or Military experience.
• At least 6 years of sales operations or process management experience.
• MBA or advanced degree preferred.
• 5+ years of Salesforce experience.

Responsibilities

• Design and implement the commercial lifecycle and playbooks across teams.
• Own Salesforce and related tools, ensuring workflows align with business needs.
• Develop and govern a unified sales incentive framework.
• Partner with Analytics to deliver dashboards and measure ROI.

Skills

Strategic thinking

Cross-functional collaboration

Data-driven decision making

Stakeholder management

Education

Bachelor’s Degree or Military experience

Masters or MBA degree

Tools

Salesforce

Jira

Looker

Job description

Capital One Travel seeks a Sr Manager of Sales Operations & Enablement to architect a scalable commercial operating system. You will map the end-to-end lifecycle, standardize revenue streams, and build governance for incentives, while bridging startup agility with enterprise controls.

You’ll own Salesforce-driven design, automate workflows with an IC Product Manager, and centralize data through Looker and Jira integrations.