Senior Sales Ops & CRM Automation Lead

Snap Inc.; Los Angeles (CA); Hybrid; USD 111,000 - 196,000; Full time

Benefits offered by this job

Paid parental leave

Medical coverage

Mental health support

Job summary

Snap Inc in Los Angeles, CA, is seeking a Senior Sales Operations Associate to own initiatives that boost seller efficiency through better tooling, data quality, and scalable processes. You will partner with Sales, CRM Technology, Product, and Engineering to clarify needs and implement solutions.

You will drive adoption, use AI-enabled tools to prototype solutions, and help standardize workflows. The role requires strong analytical skills, Salesforce expertise, and data governance experience in

Qualifications

• 4+ years in Sales Operations or related fields.
• Bachelor’s degree or equivalent practical experience.
• Experience with CRM systems, data governance, and tooling.
• Ability to collaborate with cross-functional teams and manage multiple work streams.

Responsibilities

• Define gaps and translate requirements into operational or technical solutions.
• Improve CRM data quality through cleansing, structuring, and governance.
• Manage third-party tools and drive adoption across the sales org.
• Partner with CRM Tech, Product, and Engineering to launch and scale tools.
• Use AI-enabled workflows to prototype solutions and accelerate analysis.

Skills

Salesforce CRM

Data governance

SQL

Tableau

Looker

Google Sheets

Excel

Process improvement

Cross-functional collaboration

Project management

Communication

Education

Bachelor's degree in business, marketing, CS, eng, or related field

Tools

Salesforce

Job description

Snap Inc in Los Angeles, CA, is seeking a Senior Sales Operations Associate to own initiatives that boost seller efficiency through better tooling, data quality, and scalable processes. You will partner with Sales, CRM Technology, Product, and Engineering to clarify needs and implement solutions.

You will drive adoption, use AI-enabled tools to prototype solutions, and help standardize workflows. The role requires strong analytical skills, Salesforce expertise, and data governance experience in