Part-Time CRM Product Lead: Salesforce & AI

SNAP, Inc.; Los Angeles (CA); Remote; USD 115,000 - 172,000; Part time

Benefits offered by this job

Equity in RSUs

Job summary

Snap Inc. in Los Angeles, CA, is seeking a part-time Senior Product Manager, CRM to own the Salesforce platform and connected tools across Sales, SMB, Ops, and Support. You will translate workflows into clear requirements, lead UAT, and drive an AI-forward CRM strategy with privacy guardrails. Part-time role with equity eligibility.

Ideal candidates have 8+ years in product management, strong Salesforce expertise, and exceptional cross-functional communication to influence senior leaders.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 8+ years of product management experience, including 3+ years owning CRM, sales, or support tooling products.
• Demonstrated experience managing the end-to-end product lifecycle for Salesforce-based solutions with measurable business impact.
• Excellent communication skills, with experience influencing cross-functional stakeholders and senior business leaders.

Responsibilities

• Own the product vision, roadmap, and priorities for Snap's Salesforce platform and connected tools across Sales, Small & Medium Customers, Business Operations, and Support.
• Partner with end users, business owners, and engineering to translate workflows and pain points into clear requirements and acceptance criteria, and lead UAT and business sign-off.
• Define an AI-forward direction for CRM, applying agentic workflows with human-in-the-loop oversight and the right privacy and security guardrails.
• Own business-impact metrics (adoption, productivity, data quality) and drive launch readiness, training, and post-launch measurement.

Skills

Salesforce knowledge

Technical fluency

Prioritization

Stakeholder communication

Education

Bachelor's degree or equivalent practical experience

8+ years PM experience

Tools

Salesforce

Job description

Snap Inc. in Los Angeles, CA, is seeking a part-time Senior Product Manager, CRM to own the Salesforce platform and connected tools across Sales, SMB, Ops, and Support. You will translate workflows into clear requirements, lead UAT, and drive an AI-forward CRM strategy with privacy guardrails. Part-time role with equity eligibility.

Ideal candidates have 8+ years in product management, strong Salesforce expertise, and exceptional cross-functional communication to influence senior leaders.