Senior Sales Operations & Strategy Lead

ezCater, Inc; United States; Hybrid; USD 123,000 - 173,000; Full time

Benefits offered by this job

Stock options

12 paid holidays

Flexible PTO

401K with ezCater match

Health/dental/Vision

Remote-hybrid Boston office or home

Employee meal program

Job summary

ezCater is the #1 food tech platform for workplaces in the US, seeking a Strategic Sales Operations Lead to guide analytics-driven initiatives. You’ll partner with Sales Ops leadership, own cross-functional projects, and build scalable governance and dashboards used by executives.

Expect collaboration with Finance, Marketing, Product, and Operations, plus opportunities to apply AI to optimize processes and unlock growth. 5–8+ years of relevant experience preferred.

Qualifications

• 5–8+ years in sales operations, sales strategy, or related analytics roles.
• Experience partnering with senior leaders on strategic decisions.
• Strong CRM reporting and data interpretation skills.
• Ability to design models for territories, funnels, and incentives.

Responsibilities

• Translate strategic goals into analytical frameworks and project charters.
• Lead end-to-end large cross-functional initiatives from definition to measurement.
• Structure projects into workstreams and guide ICs and partners.
• Co-design sales process governance and standardize core processes.
• Design processes for HubSpot and Salesforce with CRM teams.
• Identify opportunities to apply AI and automation to sales processes.
• Define KPI frameworks and build dashboards for leadership.
• Partner with leaders across Sales, Marketing, Product, Finance, and Operations.
• Set documentation and analysis standards, importing best practices.

Skills

Cross-functional leadership

CRM analytics

Sales operations

Executive storytelling

AI/automation in sales

Stakeholder management

Travel flexibility

Job description

ezCater is the #1 food tech platform for workplaces in the US, seeking a Strategic Sales Operations Lead to guide analytics-driven initiatives. You’ll partner with Sales Ops leadership, own cross-functional projects, and build scalable governance and dashboards used by executives.

Expect collaboration with Finance, Marketing, Product, and Operations, plus opportunities to apply AI to optimize processes and unlock growth. 5–8+ years of relevant experience preferred.