Remote Strategic Sales Operations Lead

ezCater, Inc; Boston (MA); Remote; USD 123,000 - 173,000; Full time

Benefits offered by this job

Stock options

12 paid holidays

Flexible PTO

401K with ezCater match

Health/dental/vision insurance

Job summary

ezCater is seeking a Strategic Sales Operations Lead to drive high-impact initiatives across Sales Ops, GTM, and analytics. This remote role partners with senior leaders, designs scalable processes, and guides cross-functional projects from definition to measurement.

You’ll build KPI frameworks, optimize CRM governance, and explore AI-driven automation to improve pipeline and performance. Based in the US, this role offers a national compensation package and a flexible remote-hybrid setup with

Qualifications

• 5-8+ years in sales operations, sales strategy, revenue operations, analytics or related roles.
• Experience partnering with senior leaders on strategic decisions.
• Strong analytical capabilities and CRM reporting experience.
• Ability to design and interpret models for territories, funnel performance, or incentives.
• Familiarity with AI-powered sales/GTM tools and automation.
• Excellent written and verbal communication, able to translate analysis into executive narratives.
• Strong facilitation and cross-functional influence skills.
• Organized, systems-oriented, comfortable with ambiguity and scalable solutions.

Responsibilities

• Translate strategic goals into analytical frameworks and project charters; lead deep-dive analyses.
• Own end-to-end delivery of large cross-functional initiatives from problem definition to implementation and measurement.
• Structure projects into workstreams and guide ICs and cross-functional partners.
• Co-design and maintain sales process governance and core process standards across teams.
• Own process design for HubSpot and Salesforce with CRM teams on data cleanliness and rollout.
• Identify opportunities to apply AI and automation to sales processes; pilot responsibly.
• Define KPI frameworks and assist in dashboard/report builds used by leadership.
• Serve as strategic partner to Sales, Marketing, Product, Finance and Operations.

Skills

Strategic thinking

Cross-functional leadership

Analytics

CRM reporting

Sales operations

Communication

Facilitation

Ambiguity tolerance

Tools

Salesforce

HubSpot

Sigma

Job description

ezCater is seeking a Strategic Sales Operations Lead to drive high-impact initiatives across Sales Ops, GTM, and analytics. This remote role partners with senior leaders, designs scalable processes, and guides cross-functional projects from definition to measurement.

You’ll build KPI frameworks, optimize CRM governance, and explore AI-driven automation to improve pipeline and performance. Based in the US, this role offers a national compensation package and a flexible remote-hybrid setup with