Senior Sales Operations Manager

Sales Focus Inc.; North Charleston (SC); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

10 Paid Holidays

2 Weeks PTO

Health, Dental, and Vision Plans

401K

Job summary

Sales Focus Inc. is seeking an experienced Operations Manager to oversee daily operations, sales performance, staffing, and client relationships across multiple sales programs.

This role focuses on delivering strong operational results and driving profitability in a national sales outsourcing environment. The ideal candidate will bring proven leadership, analytical thinking, and exceptional organizational skills to manage multiple teams, optimize processes, and enhance client satisfaction and

Qualifications

• 5+ years of experience in operations management, sales operations, or sales leadership.
• 3+ years of experience managing teams or multiple business units.
• Proven ability to manage sales performance, employee productivity, and operational processes.
• Strong leadership, communication, organizational, and problem-solving skills.
• Experience analyzing KPIs, sales metrics, and operational reports.
• Proficiency with Microsoft Excel and CRM platforms such as Salesforce or HubSpot.
• Ability to manage multiple priorities and make effective decisions in a fast-paced environment.
• Bachelor’s degree preferred, or equivalent professional experience.

Responsibilities

• Oversee daily operations and performance of multiple field sales and inside sales programs.
• Manage and support Program Managers, Team Leads, and sales personnel to achieve established performance goals.
• Monitor KPIs, sales production, staffing levels, and operational efficiency.
• Identify underperforming programs and implement corrective action plans to improve results.
• Collaborate with Recruiting and HR to coordinate hiring, onboarding, employee retention, and workforce planning.
• Oversee new program launches, training coordination, and operational readiness.
• Analyze sales reports, productivity metrics, and financial performance to identify improvement opportunities.
• Develop and enforce standard operating procedures (SOPs) to ensure consistency and accountability.
• Provide regular performance reports and strategic recommendations to executive leadership.

Skills

Operations leadership

Sales operations

Team management

Analytical thinking

Communication

Problem-solving

Organizational skills

Education

Bachelor’s degree preferred

Tools

Microsoft Excel

Salesforce

HubSpot

Job description

Sales Focus Inc. is seeking an experienced Operations Manager to oversee daily operations, sales performance, staffing, and client relationships across multiple sales programs.

This role focuses on delivering strong operational results and driving profitability in a national sales outsourcing environment. The ideal candidate will bring proven leadership, analytical thinking, and exceptional organizational skills to manage multiple teams, optimize processes, and enhance client satisfaction and