Senior Sales Operations Leader - Multi-Program Impact

Sales Focus Inc; Charleston (SC); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Health, Dental, and Vision Plans

401K

10 Paid Holidays

2 Weeks PTO

Job summary

Sales Focus Inc. is seeking an experienced Operations Manager to oversee daily operations, sales performance, staffing, and client relationships across multiple sales programs.

The ideal candidate is a results-driven leader with experience in sales operations and performance improvement. The role requires strong organizational and analytical skills, with proficiency in Excel and CRM platforms like Salesforce or HubSpot.

Qualifications

• 5+ years of experience in operations management, sales operations, or sales leadership.
• 3+ years managing teams or multiple business units.
• Proven ability to manage sales performance, employee productivity, and operational processes.
• Strong leadership, communication, organizational, and problem-solving skills.
• Experience analyzing KPIs, sales metrics, and operational reports.
• Proficiency with Microsoft Excel and CRM platforms such as Salesforce or HubSpot.
• Bachelor's degree preferred, or equivalent professional experience.

Responsibilities

• Oversee daily operations and performance of multiple field sales and inside sales programs.
• Manage and support Program Managers, Team Leads, and sales personnel to achieve established performance goals.
• Monitor KPIs, sales production, staffing levels, and operational efficiency.
• Identify underperforming programs and implement corrective action plans to improve results.
• Collaborate with Recruiting and HR to coordinate hiring, onboarding, employee retention, and workforce planning.
• Oversee new program launches, training coordination, and operational readiness.
• Analyze sales reports, productivity metrics, and financial performance to identify improvement opportunities.
• Develop and enforce standard operating procedures (SOPs) to ensure consistency and accountability.
• Provide regular performance reports and strategic recommendations to executive leadership.

Skills

Leadership

Communication

Organization

Problem Solving

KPI Analysis

Sales Metrics

Excel

CRM (Salesforce/HubSpot)

Education

Bachelor's degree preferred

Tools

Salesforce

HubSpot

Job description

Sales Focus Inc. is seeking an experienced Operations Manager to oversee daily operations, sales performance, staffing, and client relationships across multiple sales programs.

The ideal candidate is a results-driven leader with experience in sales operations and performance improvement. The role requires strong organizational and analytical skills, with proficiency in Excel and CRM platforms like Salesforce or HubSpot.