Senior Sales Manager - Group and Transient

Andaz; West Hollywood (CA); On-site; USD 70,000 - 101,000; Full time

Job summary

Andaz West Hollywood is seeking a Senior Sales Manager to drive direct sales of guest rooms, meeting space and related Hyatt services. You will manage accounts, conduct site inspections, and prepare compelling proposals while coordinating with service teams.

The role requires 3–5 years hotel sales experience, strong communication, and the ability to lead meetings and mentor staff. This is a full-time on-site position in West Hollywood with competitive salary.

Qualifications

• 3–5 years of hotel sales experience.
• Strong verbal and written communication skills.
• Proficient in general computer knowledge.
• Selling, negotiating, business writing and presentation skills training.

Responsibilities

• Sell guest rooms, meeting space and other Hyatt services to client groups.
• Manage accounts, conduct site inspections and prepare proposals.
• Maintain documentation and reports; use Hyatt systems and coordinate service needs.
• Lead event meetings when required and collaborate with sales, catering and admin staff.
• Solicit complex accounts and participate in projects with leadership.

Skills

Verbal communication

Written communication

Hotel sales

Computer skills

Sales negotiation

Business writing

Presentation skills

Job description

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Organization- Andaz West Hollywood

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Senior Sales Manager is a fully competent individual who has experience in the sales process and function of a hotel. The Senior Sales Manager is a career sales professional and a top producer within hotel sales who has demonstrated through performance a commitment and expertise in direct sales. Responsibilities include selling guest rooms, meeting space and other Hyatt services to customer groups, managing accounts, and conducting site inspections, solicits and generates business. Duties also include preparing and presenting effective proposals, maintaining well organized documentation and reports, utilizes Hyatt systems and coordinates customer service requirements as appropriate. The Senior Sales Manager will also participate and may lead event meetings, sales and other staff meetings. The Senior Sales Manager also works as a team member with the sales and catering staff and is in close contact with assigned Administrative Assistant and other support staff. Solicits, through direct sales and marketing contacts, the most complex accounts, which exhibit potential for business. This role may take on leadership functions and assist director of Sales & Marketing with projects.

Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

The salary range for this position starts at $70,304.00 to $101,000.00. This is the pay range for this position that Andaz West Hollywood reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment
• Refined verbal and written communication skills
• Must have 3-5 years of hotel sales experience
• Must be proficient in general computer knowledge.
• Must have selling, negotiating, business writing and presentation skills training