CENTRAL SALES SPECIALIST - MIDSCALE GROUP & TRANSIENT

Hyatt; Chicago (IL); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Annual bonus

Incentive programs

Monthly/ quarterly incentives

Job summary

Hyatt seeks a Sales Specialist to join our Central Sales Management team in Chicago, focusing on group lead responses for Hyatt Studios and Hyatt Select hotels. You will manage a high‑volume sales pipeline, qualify opportunities, build relationships, and drive revenue through proposals, negotiations, and contracts.

The ideal candidate brings 3–5 years of hotel sales experience, strong communication, and proficiency with Envision, Lanyon, and Cvent.

Qualifications

• 3–5 years of hotel sales or comparable experience preferred.
• Bachelor’s degree is preferred.
• Proficiency with Envision, Lanyon Opera, and Cvent.

Responsibilities

• Drive incremental revenue for Hyatt Studios and Hyatt Select hotels by managing Group and Transient sales opportunities.
• Qualify leads, build client relationships, and prepare compelling proposals.
• Negotiate and contract business, guiding opportunities from inquiry through conversion.
• Support mid‑scale hotels using Hyatt systems and sales strategies to grow market share.

Skills

Hotel sales

Pipeline management

Client relationships

Negotiation

Presentation skills

Independent work

Multitasking

Education

Bachelor’s degree

Tools

Envision

Lanyon

Cvent

Job description

Sales Professional Staff/Corporate Full-time Yearly US Dollar (USD) pay basis

The Opportunity

Hyatt Hotels Corporation seeks an enthusiastic Sales Specialist to join our growing Central Sales Management department, where you’ll focus on group lead response for a portfolio of Studios & Select hotels. You’ll be a part of the team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests.

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.

As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Why Now?

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

How We Care for Our People

What sets us apart is our purpose—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list since 2013. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.

Benefits

• Annual allotment of free hotel stays at Hyatt hotels globally
• Flexible work schedule
• Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off, Medical, Dental, Vision, 401K with company match

Who You Are

As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally.

The Role

The Central Services – Sales Specialist is responsible for driving incremental revenue across Hyatt Studios and Hyatt Select hotels by strategically managing Group and Transient sales opportunities throughout the entire sales lifecycle. Serving as an extension of each hotel's sales team, this role requires a strong understanding of the mid-scale segment, including its customer base, market trends, and revenue opportunities.

As a trusted sales partner, the Sales Specialist manages a dynamic pipeline of opportunities by qualifying leads, building client relationships, preparing compelling proposals, negotiating and contracting business, and guiding opportunities from inquiry through conversion. Leveraging Hyatt sales platforms—including Envision, Lanyon, and other sales technologies—the Sales Specialist ensures timely, strategic follow-up that maximizes conversion, supports hotel-specific sales goals, and delivers measurable revenue results.

The ideal candidate demonstrates expertise in Group and Transient sales funnel management, excels in managing a high-volume pipeline, and consistently delivers an exceptional customer experience. Success in this role requires strong business acumen, effective prioritization, and a proven ability to support mid-scale hotels while applying Hyatt systems and sales strategies to grow market share and top-line revenue.

Qualifications

Experience Required:

• Previous Hyatt Select Service and/or upper-midscale experience required
• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Strong organization and presentation skills
• Must be able to work independently and simultaneously manage multiple tasks
• Must be outgoing and a proven self-starter
• A minimum of 3-5 years of hotel sales or comparable experience preferred
• Must be proficient in general computer knowledge, Envision, Lanyon Opera, and Cvent

Experience Preferred:

• Bachelor’s degree

The salary range for this position is $75,000-$80,000. This position is also eligible to earn incentive awards, an annual bonus, monthly or quarterly incentives, etc.

The final pay rate/salary offered to the successful candidate will depend on experience, skill level, and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.

The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.