Senior Sales Manager

Valor Hospitality Partners; Rising Fawn (GA); Remote; USD 50,000 - 90,000; Full time

Job summary

Join a passionate team at a stunning resort hotel perched atop Lookout Mountain. This role is perfect for those with a love for hospitality and a knack for building relationships. You will be responsible for driving sales and maximizing revenue while enjoying the breathtaking natural beauty of the area. With a focus on creating memorable experiences for guests, you will have the opportunity to make a significant impact in a vibrant and supportive environment. If you are eager to grow and thrive in a dynamic setting, this position could be your ideal career move.

Benefits

Daily Pay

Uniforms Provided

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid PTO

401(k) with Employer Match

Food & Beverage Discounts

Tuition Reimbursement

Qualifications

• 5+ years of hotel sales experience required.
• Strong analytical, organizational, and communication skills needed.

Responsibilities

• Develop and execute sales activities in the assigned market.
• Build new customer relationships and maintain existing accounts.
• Maximize revenue across rooms, food & beverage, and services.

Skills

Hotel Sales Experience

Analytical Skills

Organizational Skills

Communication Skills

Project Management

Education

Two to Four-Year College Degree

Equivalent Experience

Tools

Delphi/Amadeus

Cvent

Cendyn

Microsoft Office Suite

Job description

CLOUDLAND LOOKOUT MOUNTAIN A CURIO COLLECTION HOTEL

Living above the clouds on top of Lookout Mountain, Georgia, Cloudland is the Southeast’s newest and most spectacular resort hotel! If you love golf or have golf resort experience, let’s connect soon!

A Curio Collection by Hilton hotel, Cloudland is perched at over 2,000 feet above sea level and conveniently located just outside of Chattanooga, within a two-hour drive from several major metropolitan areas. Inspired by nature, the resort features elements of the four seasons in an intimate and relaxing setting. Cloudland offers outdoor activities, multiple dining options, a full-service spa, cliff-edge infinity pool, and 245 guest rooms & suites, many with mountain vistas. Golf enthusiasts can enjoy two 18-hole courses and a six-hole short course, all designed by Rees Jones and Bill Bergin.

If you believe you have the right skills, attitude, and teamwork spirit, along with a love for natural beauty and resort life, this could be your ideal home! Are you passionate, creative, and eager to grow? Let’s talk! Click here to learn more about what makes Cloudland at McLemore Resort unique in the Southeast!

THE ROLE

Reports To: Director of Sales and Marketing

COMPANY OVERVIEW:

Join a passionate team dedicated to reimagining hospitality. At Valor, our relationships with guests are emotional, and our relationships with our Hotelitarians are cultural. Since 2012, we’ve focused on details, accountability, and bold decisions, valuing people who believe they can make an impact. If this resonates with you, join our global team and discover what it means to be a Hotelitarian!

PROPERTY OVERVIEW

Cloudland at McLemore Resort is a new Curio Collection by Hilton hotel located on Lookout Mountain, GA. The 245-room hotel features over 20,000 sq. ft. of meeting space with floor-to-ceiling windows overlooking McLemore Cove. Onsite amenities include four restaurants, a clubhouse restaurant, a spa, an infinity cliffside pool, hiking trails, and two golf courses.

POSITION PROFILE:

Responsible for developing and executing all sales activities in the assigned market. The role involves building new customer relationships, maintaining existing accounts, and maximizing revenue across rooms, public spaces, food & beverage, and ancillary services. The candidate will solicit, respond to, and negotiate with clients for large and complex group bookings, including meetings and catering, based on market segment and account assignments. Prior resort sales experience is preferred. Role may offer remote work options if located in Atlanta, Birmingham, Nashville, or Florida.

ESSENTIAL JOB FUNCTIONS:

• Prospect for new business through outbound calls, emails, and in-person visits.
• Identify market opportunities and leverage relationships to maximize revenue.
• Target high-value sales calls to enter new markets.
• Attend trade shows and conventions to attract group business.
• Provide timely, competitive proposals and pricing to clients.
• Collaborate with hotel departments to ensure excellent service.
• Solicit new and existing business to meet revenue goals via calls, site visits, and correspondence.
• Follow up promptly on inquiries to generate bookings.
• Utilize sales tools and systems effectively, including selling all hotel products and services such as golf.
• Make a set number of prospecting calls weekly and maintain customer database.
• Achieve monthly, quarterly, and annual sales targets.
• Conduct guest site inspections and develop VIP/group resumes.
• Review daily arrivals for potential new clients.
• Provide professional, friendly service consistently.
• Perform other duties as assigned by management.
• Promote a hospitable culture focused on service excellence.
• Maintain accurate customer profiles and trace systems to meet client needs.
• Coordinate group activities and ensure seamless service delivery.
• Keep well-organized records for quick reference and service improvement.
• Build strong customer relationships through regular communication.
• Apply principles of marketing, sales techniques, and tactics to maximize profits.
• Follow up on customer inquiries efficiently.
• Focus on revenue-generating activities and strategic sales planning.
• Meet activity goals and complete reports accurately and timely.
• Enhance the hotel’s reputation in the local community.

DESIRED SKILLS AND QUALIFICATIONS:

Education: Two to four-year college degree or equivalent experience.

Experience: Minimum of five years’ hotel sales experience.

Skills and Abilities: Strong analytical, organizational, and communication skills. Ability to manage complex projects, delegate effectively, and utilize sales tools like Delphi/Amadeus, Cvent, Cendyn, and Microsoft Office suite.

BENEFITS PACKAGE

Daily Pay! | Uniforms Provided | Health, Dental, Vision, Life Insurance | Paid PTO | 401(k) with employer match | Food & Beverage Discounts | Tuition Reimbursement

Visit valorhospitality.com to learn more about our hotels and opportunities.