Senior Sales Manager

The Dalmar, Fort Lauderdale, a Tribute Portfolio Hotel; Fort Lauderdale (FL); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Paid time off

401k company match

Life insurance

TELUS Health access

Travel discounts

Commuter benefits

Wellness program

Educational/professional development

Technology reimbursements

Referral bonus

Quarterly incentives

Job summary

The Dalmar Fort Lauderdale, a Tribute Portfolio Hotel, is seeking a Senior Sales Manager to drive group bookings and BT revenue by building relationships within Group and Business Transient markets.

You will lead sales initiatives, coach associates, travel locally for outside calls, and collaborate with hotel management to maximize occupancy and overall revenue while delivering exceptional guest service.

Qualifications

• Proven track record in sales within hospitality.
• Experience selling to Group and BT markets preferred.
• Strong client relationships and negotiation skills.

Responsibilities

• Drive group bookings and BT revenue.
• Develop and maintain relationships with key accounts.
• Lead and coach sales associates to achieve targets.
• Travel locally for outside calls and client visits.
• Collaborate with hotel management to maximize occupancy and revenue.

Skills

Proven sales track record

Hospitality sales experience

Customer relationships

Education

Associates or Bachelors in Hospitality

Job description

The Senior Sales Manager is responsible for the achievement of the hotel’s group booking objectives, by a combination of consistently achieving their personal booking goals while also assisting the other members of the department to do the same. The Senior Sales Manager will focus on developing and maintaining relationships within the Group and Business Transient (BT) markets, identifying new business opportunities, driving group room revenue, generating and converting BT business, and maximizing hotel occupancy and overall revenue performance. This role will work closely with hotel management and departments throughout the hotel and the Company to ensure exceptional service and a seamless guest experience. Routine activities include representing the Company to customers, the public, government, and other external sources, and managing the development and performance of sales activities within assigned markets. The Senior Sales Manager will listen to customer needs, analyze relevant information, and create tailored proposals to meet those needs. The role will negotiate and close sales while meeting or exceeding established sales targets, emphasizing quality and timely service in a pleasant and professional manner.

Your Growth Path

Property Director of Sales – Area Director of Sales – Regional Director of Sales

Your Focus

• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
• Maximize revenue by selling all facets of the hotel to previous, current and potential clients.
• Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements.
• Manage accounts ensuring pertinent aspects of solicitation and closing are complete and documented.
• Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue.
• Develop and conduct persuasive verbal sales presentations to prospective clients.
• Articulate and leverage the benefits of the hotel to close sales opportunities.
• Travel locally to conduct outside calls, promote the hotel and review competition.
• Perform other duties as requested by management.

Your Background

• Associate’s or Bachelor’s degree in Hospitality or related industry preferred.
• Proven track record in sales required and previous hospitality sales experience preferred.
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• 24/7 access to TELUS Health, a confidential work-life resource.
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Technology Reimbursements
• Referral Bonus Program
• Quarterly Incentives

Work Environment and Context

• Work schedule varies and may include occasionally working on holidays and weekends.
• Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.
• Moderate travel between hotel and client’s locations required.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It