Senior Sales Lead: Firearms Retail & Customer Experience

MISHAWAKA RANGE OPERATIONS LLC; Mishawaka (IN); Presencial; USD 17.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, and Vision health

Unlimited Shooting - Free Classes

Industry-leading online and in-store  

Manufacturer rewards and points

No firearm experience needed - paid培训

Descripción de la vacante

MISHAWAKA RANGE OPERATIONS LLC is seeking a Senior Sales Associate in Mishawaka, IN to lead personal sales while ensuring daily store operations, compliance, and safety standards. You will support opening/closing routines and deliver a best-in-class customer experience.

Ideal candidates have 1-2 years in retail sales or customer service, strong attention to detail, and flexibility to work nights, weekends, and holidays. Paid training and a comprehensive benefits package are provided.

Formación

• High School Diploma or equivalent preferred.
• 1-2 years of retail sales or customer service experience (specialty retail preferred).
• Strong attention to detail with the ability to follow complex compliance procedures.
• Ability to handle confidential information with integrity.
• Flexible availability, including nights, weekends, and holidays.

Responsabilidades

• Deliver exceptional customer service aligned with Range USA standards.
• Review KPIs and coach team to expectations from this data.
• Achieve or exceed individual and store sales metrics (firearms, memberships, classes, promotions).
• Build customer relationships and increase basket size through product knowledge and recommendations.
• Execute daily operational tasks including opening/closing procedures, register management, and cash reconciliation.
• Produce and maintain daily operational documents (store metrics, huddle notes, schedules).
• Support inventory flow, merchandising, and ad set execution to maintain visual standards.
• Maintain overall store cleanliness and organization.
• Ensure strict adherence to all firearm safety protocols for customers and staff.
• Maintain compliance with ATF regulations, including accurate execution of 4473 forms and background checks.

Conocimientos

Retail sales

Customer service

Attention to detail

Confidential information handling

Flexible availability

Communication skills

Educación

High School Diploma or equivalent

Descripción del empleo

MISHAWAKA RANGE OPERATIONS LLC is seeking a Senior Sales Associate in Mishawaka, IN to lead personal sales while ensuring daily store operations, compliance, and safety standards. You will support opening/closing routines and deliver a best-in-class customer experience.

Ideal candidates have 1-2 years in retail sales or customer service, strong attention to detail, and flexibility to work nights, weekends, and holidays. Paid training and a comprehensive benefits package are provided.