Senior Sales Lead - Firearms & Customer Experience

Range USA; Goodlettsville (TN); Sur place; USD 17 000 - 24 000; Plein temps

Avantages offerts par ce poste

Health insurance

Unlimited shooting classes

Discounts

Rewards program

Paid training

Résumé du poste

Range USA is seeking a Senior Sales Associate in Goodlettsville, TN to lead sales-focused efforts while managing daily store operations, compliance, and safety. You will open/close procedures, handle registers, and ensure a best-in-class customer experience in a fast-paced retail environment.

Responsibilities include achieving sales targets across firearms, memberships, and classes, coaching teammates using KPI data, maintaining visuals, and ensuring ATF compliance and safety protocols.

Qualifications

• 1–2 years of retail sales or customer service experience, preferably in specialty retail.
• Strong attention to detail with the ability to follow complex procedures.
• Strong communication skills and a customer-first mindset.

Responsabilités

• Deliver exceptional customer service aligned with Range USA standards.
• Review KPIs and coach team to expectations from this data.
• Achieve or exceed individual and store sales metrics (firearms, memberships, classes, promotions).
• Build customer relationships and increase basket size through product knowledge and recommendations.
• Execute daily operations including opening/closing procedures, register management, and cash reconciliation.
• Produce and maintain daily documents (store metrics, schedules).
• Support inventory flow, merchandising, and ad set execution while keeping visual standards.
• Maintain store cleanliness and organization.

Connaissances

Retail sales

Customer service

Attention to detail

Communication skills

Customer-first mindset

Flexible availability

Formation

High School Diploma or equivalent

Description du poste

Range USA is seeking a Senior Sales Associate in Goodlettsville, TN to lead sales-focused efforts while managing daily store operations, compliance, and safety. You will open/close procedures, handle registers, and ensure a best-in-class customer experience in a fast-paced retail environment.

Responsibilities include achieving sales targets across firearms, memberships, and classes, coaching teammates using KPI data, maintaining visuals, and ensuring ATF compliance and safety protocols.