Senior Sales Associate

GOODLETTSVILLE RANGE OPERATIONS LLC; Goodlettsville (TN); Sur place; USD 17 000 - 24 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision insurance

Unlimited Shooting – Free Classes

Discounts online and in-store

Manufacturer rewards and points

Paid training

Résumé du poste

Range USA is seeking a Senior Sales Associate in Goodlettsville, TN to lead sales and contribute to daily store operations. You will provide a best-in-class customer experience while driving personal sales and supporting leadership with opening/closing routines and visuals.

The role requires 1–2 years in retail or customer service, strong communication, and flexibility to work nights, weekends, and holidays in a safety-conscious environment.

Qualifications

• 1–2 years of retail sales or customer service experience.
• Strong communication and interpersonal skills.
• Ability to work nights, weekends, and holidays.

Responsabilités

• Deliver exceptional customer service aligned with Range USA standards.
• Review KPIs and coach team to expectations from this data.
• Achieve or exceed individual and store sales metrics (firearms, memberships, classes, promotions).
• Build customer relationships and increase basket size through product knowledge and recommendations.
• Execute daily operational tasks including opening/closing procedures, register management, and cash reconciliation.
• Maintain overall store cleanliness and organization.
• Ensure strict adherence to firearm safety protocols and regulatory compliance.

Connaissances

Retail sales

Customer service

Communication skills

Formation

High School Diploma

Description du poste

Range USA is the nation’s largest operator of indoor shooting ranges — a friendly and safe place to shop, shoot, and learn. We’re committed to making every visit easy, welcoming, and memorable, and we believe every member of our team plays a direct role in that. We’re growing nationwide, and we want the right people with us. At Range USA, your work has real impact.

Job Details: Job Location: Goodlettsville, TN - Goodlettsville , TN 37070, Position Type: Full Time, Education Level: Not Specified, Salary Range: $15.00 - $15.00 Hourly, Travel Percentage: None, Job Shift: Any, Job Category: Sales, Senior Sales Associate

Position details

• Position title: Senior Sales Associate
• Reports to: Store Leader
• Classification: Full-Time / Non-Exempt / Hourly

Position overview

The Senior Sales Associate serves as a Sales focused sales leader, responsible for driving personal sales while ensuring execution of daily store operations, compliance, and safety standards. This role acts as a key support to Store Leadership by owning opening/closing routines, operational processes, and in-store execution while delivering a best-in-class customer experience.

Core values alignment

• Curious — ask questions, find and solve problems
• Passionate — care deeply about the brand, team, and customers
• Do it Right — take pride in accuracy and credibility
• Service — put others above ourselves

Key responsibilities

Sales & Customer Experience:

• Deliver exceptional customer service aligned with Range USA standards
• Review KPIs and coach team to expectations from this data
• Achieve or exceed individual and store sales metrics (firearms, memberships, classes, promotions)
• Build customer relationships and increase basket size through product knowledge and recommendations

Operations Execution:

• Execute daily operational tasks including opening/closing procedures, register management, and cash reconciliation
• Produce and maintain daily operational documents (store metrics, huddle notes, schedules)
• Support inventory flow, merchandising, and ad set execution to maintain visual standards
• Maintain overall store cleanliness and organization

Safety & Compliance:

• Ensure strict adherence to all firearm safety protocols for customers and staff
• Maintain compliance with ATF regulations, including accurate execution of 4473 forms and background checks
• Safeguard confidential information and ensure all processes meet regulatory standardsEnsure range readiness, safety, and cleanliness always
• Validate and elevate if needed parts requirements to ASL

Desired skills & experience

• High School Diploma or equivalent preferred
• 1–2 years of retail sales or customer service experience (specialty retail preferred)
• Strong attention to detail with the ability to follow complex compliance procedures
• Ability to handle confidential information with integrity
• Flexible availability, including nights, weekends, and holidays
• Strong communication skills and customer-first mindset

Employee benefits

• Medical, Dental, and Vision health insurance
• Unlimited Shooting – Free Classes
• Industry-leading online and in-store discounts
• Manufacturer rewards and points program
• No firearm experience needed — we offer paid training