Senior Sales Lead — Firearms & Customer Experience

Range USA; Bridgeton (MO); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Unlimited shooting

Free classes

Discounts

Job summary

Range USA in Bridgeton, MO is seeking a Senior Sales Associate to lead sales while ensuring daily store operations, compliance, and safety standards. You will support opening/closing routines, drive personal sales, and help deliver a best-in-class customer experience.

The role requires a willingness to work nights, weekends, and holidays, with paid training, medical/dental/vision benefits, and store-level discounts. You will build customer relationships and grow sales through product knowledge.

Qualifications

• High School Diploma or equivalent required.
• 1–2 years of retail sales or customer service experience.
• Strong attention to detail with the ability to follow complex compliance procedures.
• Ability to handle confidential information with integrity.

Responsibilities

• Deliver exceptional customer service aligned with Range USA standards.
• Review KPIs and coach team to expectations from this data.
• Achieve or exceed individual and store sales metrics (firearms, memberships, classes, promotions).
• Build customer relationships and increase basket size through product knowledge and recommendations.
• Execute daily operational tasks including opening/closing procedures, register management, and cash reconciliation.
• Produce and maintain daily operational documents (store metrics, huddle notes, schedules).
• Support inventory flow, merchandising, and ad set execution to maintain visual standards.
• Maintain overall store cleanliness and organization.
• Ensure strict adherence to firearm safety protocols for customers and staff.
• Maintain compliance with ATF regulations, including accurate execution of 4473 forms and background checks.

Skills

Retail sales

Customer service

Attention to detail

Communication skills

Compliance procedures

Job description

Range USA in Bridgeton, MO is seeking a Senior Sales Associate to lead sales while ensuring daily store operations, compliance, and safety standards. You will support opening/closing routines, drive personal sales, and help deliver a best-in-class customer experience.

The role requires a willingness to work nights, weekends, and holidays, with paid training, medical/dental/vision benefits, and store-level discounts. You will build customer relationships and grow sales through product knowledge.