Senior Sales & Customer Experience Lead

O FALLON RANGE OPERATIONS LLC; O’Fallon (MO); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Free classes

Discounts

Rewards program

Paid training

Job summary

Range USA is seeking a Senior Sales Associate for the O Fallon, MO location. This full-time role emphasizes sales leadership, delivering a best-in-class customer experience, and supporting store operations.

You will help drive firearms, memberships, classes, and promotions while maintaining safety and policy compliance. The position reports to the Store Leader, requires 1-2 years of retail or customer service experience, and offers benefits including health coverage and paid training.

Qualifications

• 1-2 years of retail sales or customer service experience (specialty retail preferred).
• Strong attention to detail with the ability to follow complex compliance procedures.
• Flexible availability, including nights, weekends, and holidays.

Responsibilities

• Deliver exceptional customer service aligned with Range USA standards.
• Review KPIs and coach team to expectations from this data.
• Achieve or exceed individual and store sales metrics (firearms, memberships, classes, promotions).
• Build customer relationships and increase basket size through product knowledge and recommendations.

Skills

Customer service

Communication

Attention to detail

Flexibility

Retail sales

Education

High school diploma or equivalent

Job description

Range USA is seeking a Senior Sales Associate for the O Fallon, MO location. This full-time role emphasizes sales leadership, delivering a best-in-class customer experience, and supporting store operations.

You will help drive firearms, memberships, classes, and promotions while maintaining safety and policy compliance. The position reports to the Store Leader, requires 1-2 years of retail or customer service experience, and offers benefits including health coverage and paid training.