Senior Sales Engineer - UK Payroll

Mosaic.tech; New York (NY); On-site; GBP 75,000 - 120,000; Full time

Job summary

HiBob is seeking a Senior Sales Engineer for the UK Payroll product, focusing on how payroll connects with HR, finance, and the broader employee experience. You will act as a trusted advisor to payroll professionals and business leaders, translating complex requirements into compelling, value-driven demonstrations and supporting strategic evaluations.

You will partner with Account Executives and Sales Engineering to guide multi-stakeholder evaluations, address technical questions, and empower

Qualifications

• 5+ years of experience in Sales Engineering or comparable customer-facing role in B2B SaaS.
• Deep UK payroll expertise gained through running, implementing, or selling UK payroll solutions.
• Strong understanding of the UK payroll lifecycle, including PAYE, NI, HMRC reporting, pensions and auto-enrolment, year-end processes, and payroll controls.

Responsibilities

• Own the UK Payroll solution evaluation for complex opportunities with Account Executives.
• Advise payroll, HR, and finance stakeholders on operational challenges and solution fit.
• Lead discovery across multiple stakeholders to uncover processes, priorities and decision criteria.
• Deliver tailored demonstrations and workshops reflecting real payroll scenarios to show product value.
• Shape deal strategy, handle objections, and build buyer confidence with credibility.
• Coordinate with Solution Architecture, Product, Security, and implementation teams to validate requirements and ensure smooth handover.
• Influence UK Payroll product direction with market feedback and cross-functional collaboration.
• Coach Sales Engineers and commercial teams on discovery, qualification, and demonstrations.
• Create repeatable demos and enablement resources to scale best practices.
• Support go-to-market efforts with product/marketing to improve payroll attach rates and sales efficiency.

Skills

Sales Engineering

Consultative selling

UK payroll

Executive communication

CRM proficiency

Technical curiosity

Stakeholder management

Education

CIPP Payroll Technician Certificate

CIPD Level 5 Associate Diploma

Foundation Degree in Payroll Management

Tools

CRM systems

Sales enablement tools

AI tools

Job description

At HiBob, we believe people are the driving force behind every successful business. Our mission is to transform how modern companies manage their most valuable asset: their people. We empower HR teams and managers with intuitive, data-driven tools to connect, engage, develop, and retain top talent, helping organizations build cultures of growth and excellence.

Be Your Authentic Self with Us

At HiBob, individuality is celebrated and diversity is embraced. We encourage you to bring your whole self to work, with the freedom and confidence to do your best work in a supportive, inclusive environment. Whether you're analytical or creative, outspoken or thoughtful, we value what makes you unique and the perspective you bring.

About This Role

As a Senior Sales Engineer, UK Payroll at HiBob, you’ll help organisations rethink how payroll connects with HR, finance, and the wider employee experience. You’ll serve as a trusted advisor to payroll professionals and business leaders, uncovering operational challenges and translating complex requirements into clear, compelling demonstrations of Bob’s value. Partnering with Account Executives and the broader Sales Engineering team, you’ll guide complex payroll evaluations, address technical and functional questions, and give customers the confidence to make informed buying decisions. Your impact will extend beyond individual opportunities. You’ll bring customer insight into our UK Payroll product strategy, strengthen field expertise through coaching and enablement, and build reusable demonstrations and resources that help our teams sell effectively. This role suits someone who combines deep UK payroll knowledge with commercial judgment, technical curiosity, and the ability to make complex topics easy to understand—and wants to help shape a growing payroll business.

• Typically 5+ years of experience in Sales Engineering, Solutions Consulting, or a comparable customer-facing role supporting B2B SaaS sales. We also welcome experienced UK payroll professionals who can demonstrate strong consultative, presentation, and commercial skills.
• Deep UK payroll expertise, gained through running, implementing, consulting on, or selling UK payroll solutions, with the judgement to navigate complex requirements and recognise when additional specialist input is needed.
• Strong understanding of the UK payroll lifecycle, including PAYE, National Insurance, HMRC reporting, statutory payments, pensions and automatic enrolment, year-end processes, and payroll controls.
• A track record of independently leading complex customer evaluations, aligning multiple stakeholders, resolving objections, and translating solution capabilities into clear business value.
• The ability to earn credibility with payroll practitioners and senior HR and finance leaders, adapting your communication from detailed workflow discussions to executive-level recommendations.
• Practical understanding of how payroll connects with HR, finance, time and attendance, and benefits systems, including data flows, APIs, migration considerations, and security requirements.
• Evidence of impact beyond your own opportunities through mentoring, field enablement, reusable resources, product feedback, or improvements to the sales process.
• Strong ownership and prioritisation skills, with the confidence to challenge assumptions constructively, make recommendations, and focus specialist effort where it will have the greatest impact.
• Comfortable using CRM, sales enablement, and AI tools to improve preparation, customer engagement, and knowledge sharing, while protecting sensitive information and checking output accuracy.

Preferred qualifications and experience

• Recognised UK payroll qualifications, such as the CIPP Payroll Technician Certificate or Foundation Degree in Payroll Management. Relevant HR qualifications, including the CIPD Level 5 Associate Diploma in People Management, are also valued.
• Experience supporting payroll transformation, provider transitions, or organisations with complex payroll requirements.
• Familiarity with global payroll operating models and positioning UK payroll within a broader international HR technology landscape.

• Own the UK Payroll solution evaluation for complex and strategic opportunities, partnering with Account Executives and Account Managers to define the evaluation strategy, establish success criteria, and secure customer validation of solution fit.
• Serve as a trusted UK payroll specialist, advising payroll, HR, and finance stakeholders on how HiBob can address their operational challenges, support compliance requirements, and connect payroll with the broader employee lifecycle.
• Lead discovery across multiple stakeholders, uncovering payroll processes, business priorities, decision criteria, integration dependencies, and the cost of current challenges. Use these insights to recommend a clear path forward and identify potential barriers early.
• Deliver compelling, tailored demonstrations and workshops that reflect real payroll scenarios and connect product capabilities to measurable outcomes, including greater accuracy, stronger controls, reduced manual work, and a better employee experience.
• Shape deal strategy and build buyer confidence, handling complex objections, navigating competing stakeholder priorities, and explaining HiBob’s strengths and limitations with credibility and sound judgement.
• Assess solution fit and manage technical risk, working with Solution Architecture, Product, Security, and implementation teams to validate requirements, clarify dependencies, and resolve blockers. Ensure agreed scope and customer expectations carry through to a clear implementation handover.
• Influence the UK Payroll product direction, translating recurring customer needs, competitive insights, and deal blockers into prioritised feedback supported by business impact. Partner with Product to distinguish current capabilities from potential future development.
• Raise payroll expertise across the field, coaching Sales Engineers and commercial teams on discovery, qualification, demonstrations, and objection handling. Help colleagues recognise when they can progress independently and when specialist involvement will add value.
• Build repeatable approaches that scale, creating reusable demo scenarios, qualification guidance, competitive positioning, and enablement resources that improve consistency and reduce unnecessary specialist effort.
• Help shape the UK Payroll go-to-market approach, partnering with Sales leadership, Product Marketing, and Product to strengthen positioning, support launches, and identify opportunities to improve payroll attach rates, conversion, and sales efficiency.