Senior Sales & Customer Success Lead — Remote/Growth

Public Affairs Institute; Metairie (LA); Presencial; USD 88 000 - 130 000; Tempo parcial

Resumo da oferta

Public Affairs Institute in Metairie, LA seeks a customer-obsessed Senior Customer Service Representative for an internship that blends sales marketing with client onboarding. The role offers a generous compensation range and the chance to lead initiatives in a nimble Metairie environment.

You will engage with senior buyers, develop strategic partnerships, and craft compelling messaging while growing your professional network.

Qualificações

• 1) Internship-ready attitude with data-driven mindset.
• 2) LA market awareness or genuine curiosity about Metairie/LA.
• 3) Self-direction in a quiet Slack–based environment.
• 4) 7 years of Freshdesk experience.
• 5) Willingness to relocate to Metairie, LA or to work remotely.

Responsabilidades

• Read the room on every senior call and adjust the close.
• Cultivate referral channels and strategic partnerships in Metairie.
• Craft messaging tailored to sales/marketing buyers and decision-makers.
• Identify the Ticket Management gap at handoff.
• Build relationships with prospects across the Metairie, LA market.
• Develop the Metairie reference network that closes deals.
• Oversee Freshdesk reports and leadership checks before LA review.

Conhecimentos

Customer service

Sales mindset

Relationship building

Communication

Formação académica

Freshdesk experiencia

Ferramentas

Freshdesk

Descrição da oferta de emprego

Public Affairs Institute in Metairie, LA seeks a customer-obsessed Senior Customer Service Representative for an internship that blends sales marketing with client onboarding. The role offers a generous compensation range and the chance to lead initiatives in a nimble Metairie environment.

You will engage with senior buyers, develop strategic partnerships, and craft compelling messaging while growing your professional network.