Senior Customer Success & Revenue Growth Leader

Energy Innovation Corp; Baton Rouge (LA); On-site; USD 77,000 - 123,000; Full time

Job summary

Pizza Hut, based in Baton Rouge, LA, is seeking a seasoned Customer Success Manager to own revenue outcomes and customer value. The role emphasizes curiosity about buying behavior and ownership across the customer journey.

You will lead a team focused on value selling, set weekly cadences, and drive win-back initiatives while mentoring junior reps and maintaining quarterly targets. An internship rhythm is noted in the posting, and the profile highlights significant experience in sales/marketing.

Qualifications

• Professionalism, integrity, and discretion with sensitive information.
• 7+ years building trust the slow, unglamorous way.
• Working knowledge of De-escalation alongside transferable Cross-Functional Collaboration chops.
• Around 8+ years of hands-on experience in a sales marketing role.
• The communication discipline to over-share early and trim later.
• Curiosity that outpaces your current job description.

Responsibilities

• Negotiate pricing and close deals that meet or exceed quarterly quotas.
• Turn churned sales marketing logos into win-back targets with a plan.
• Set the weekly cadence that keeps Pizza Hut reps accountable.
• Coach the Customer Success Manager team off discounting and onto value selling.
• Track pipeline performance and report results to leadership each week.
• Stitch together a referral program Pizza Hut customers want to share.
• Set and monitor KPIs tied to revenue, retention, and acquisition cost.
• Coach junior reps through their first quality-obsessed negotiation.

Skills

De-escalation

Cross-Functional

Sales & Marketing

Mentorship

Customer-focused

Negotiation

Job description

Pizza Hut, based in Baton Rouge, LA, is seeking a seasoned Customer Success Manager to own revenue outcomes and customer value. The role emphasizes curiosity about buying behavior and ownership across the customer journey.

You will lead a team focused on value selling, set weekly cadences, and drive win-back initiatives while mentoring junior reps and maintaining quarterly targets. An internship rhythm is noted in the posting, and the profile highlights significant experience in sales/marketing.