Senior Sales Contracts & Operations Lead

MKS Instruments, Inc.; Irvine (CA); Hybrid; USD 75,000 - 100,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Life and disability insurance

12 paid holidays

15 paid vacation days

Parental leave

Adoption assistance

Tuition reimbursement

Job summary

MKS Instruments, Inc. in Irvine, CA is seeking a Senior Sales Contract Administrator to support key customer accounts and collaborate with Sales, Operations, and Manufacturing teams.

You will manage orders, quotes, and new accounts, and ensure accurate order-to-cash processes. The ideal candidate has 3+ years in contract administration or customer service in manufacturing, strong communication, and proficiency in Microsoft Office; SAP, Salesforce, and Ariba experience are a plus.

Qualifications

• 3+ years of contract administration or customer service in a manufacturing environment.
• Strong interpersonal and communication skills for interactions with customers and internal stakeholders.
• Attention to detail and timely follow-up in a fast-paced environment.
• Proficiency in Microsoft Office applications; SAP experience preferred; Salesforce and Ariba a plus.

Responsibilities

• Maintain new and existing customer orders, including expediting orders and setting up new accounts.
• Prepare quotes and communicate weekly order changes to operations and manufacturing teams.
• Ensure alignment of purchase orders with approved quotes and contractual terms.
• Maintain and coordinate bookings; monitor order-to-cash process for accuracy and compliance.
• Support cross-functional collaboration to meet customer commitments and business objectives.

Skills

Attention to detail

Communication

Contract administration

Team collaboration

Tools

SAP

Salesforce

Ariba

Microsoft Office

Job description

MKS Instruments, Inc. in Irvine, CA is seeking a Senior Sales Contract Administrator to support key customer accounts and collaborate with Sales, Operations, and Manufacturing teams.

You will manage orders, quotes, and new accounts, and ensure accurate order-to-cash processes. The ideal candidate has 3+ years in contract administration or customer service in manufacturing, strong communication, and proficiency in Microsoft Office; SAP, Salesforce, and Ariba experience are a plus.