Global Sales Operations Specialist

Kistler Instrument Corp.; Novi (MI); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision, life, and dis

4% 401(k) company match

Generous vacation time

Job summary

Kistler Instrument Corporation, a global leader in measurement technology, seeks a Sales Administrator to provide critical support to the Sales Operations team in Novi, MI. You will manage quotes, orders, and CRM data, ensuring top-tier customer service and efficient order processing.

Responsibilities include maintaining SAP data, coordinating with manufacturing and sales, and communicating delivery status to customers.

Qualifications

• Bachelor’s degree in related field.
• 2+ years in Customer Service or related experience.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Experience with SAP, C4C or related ERP/CRM systems.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Knowledge of Export Compliance Procedures.
• Ability to work independently and with teams in a fast-paced environment.
• Physical ability to sit 80% and lift up to 50 lbs.

Responsibilities

• Serve as primary contact for non-product customer questions, order status, and tracking.
• Verify accuracy of customer quotes including prices and addresses.
• Convert quotes to orders after PO received and verified.
• Update customers on delivery status and PO changes.
• Assist Sales with maintaining SAP and CRM data.
• Process RFQs, POs, and technical inquiries; enter leads from trade shows.

Skills

Customer service experience

Time management

Written and verbal communication

Independence and teamwork

Attention to detail

Education

Bachelor's degree in related field

Tools

SAP

C4C

Job description

Kistler Instrument Corporation, a global leader in measurement technology, seeks a Sales Administrator to provide critical support to the Sales Operations team in Novi, MI. You will manage quotes, orders, and CRM data, ensuring top-tier customer service and efficient order processing.

Responsibilities include maintaining SAP data, coordinating with manufacturing and sales, and communicating delivery status to customers.