Senior Sales Associate: Lead, Mentor & Pet Care

Petco Animal Supplies, Inc.; Marlboro Township (NJ); Vor Ort; USD 18.000 - 30.000; Vollzeit

Zusammenfassung

Petco Animal Supplies, Inc. is seeking a Senior Sales Associate to deliver knowledgeable, compassionate service on the sales floor of our Pet Care Center. You will greet customers, share product knowledge, process transactions, and support store operations with a customer-first mindset.

Bring 1+ years in retail, a passion for animals, and strong communication skills. You’ll mentor newer staff, help maintain the sales floor, and assist with restocking and merchandising to meet store goals while

Qualifikationen

• 1+ years of retail experience, preferably in a specialty retail environment.
• Passion for animals and knowledge of pet care preferred.
• Strong communication, interpersonal, and customer service skills.
• Proven ability to multitask and thrive in a fast-paced environment.
• Strong problem-solving skills and professionalism in handling customer concerns.
• Basic math skills and experience handling cash and transactions.

Aufgaben

• Deliver consistent, knowledgeable, and compassionate service.
• Educate customers on promotions, services, and loyalty programs.
• Support store sales goals through effective selling and service behaviors.
• Maintain store cleanliness, organization, and visual standards.
• Monitor inventory levels and assist with replenishment.
• Ensure compliance with company policies, procedures, and safety standards.
• Mentor and train new associates on policies, procedures, and service expectations.
• Act as a floor leader when needed, supporting workflow and customer experience.
• Assist management with escalated customer concerns and operational needs.

Kenntnisse

Retail experience

Customer service

Cash handling

Multitasking

Communication skills

Pet knowledge

Jobbeschreibung

Petco Animal Supplies, Inc. is seeking a Senior Sales Associate to deliver knowledgeable, compassionate service on the sales floor of our Pet Care Center. You will greet customers, share product knowledge, process transactions, and support store operations with a customer-first mindset.

Bring 1+ years in retail, a passion for animals, and strong communication skills. You’ll mentor newer staff, help maintain the sales floor, and assist with restocking and merchandising to meet store goals while