Senior Sales Associate & Pet Care Mentor

Petco Animal Supplies, Inc.; Rosenberg (TX); On-site; USD 15,153 - 20,664; Full time

Job summary

Petco Animal Supplies, Inc. is hiring a Senior Sales Associate to deliver exceptional experiences for pets and their parents. You will support store operations, mentor newer colleagues, and provide knowledgeable, compassionate service on the sales floor.

The role emphasizes promoting pet health and safety, sharing product knowledge, and maintaining a welcoming environment. Candidates with retail experience and a passion for animals are encouraged to apply.

Qualifications

• 1+ years of retail experience, preferably in a specialty retail environment.
• Passion for animals and knowledge of pet care preferred.
• Strong communication, interpersonal, and customer service skills.
• Willingness to work evenings, weekends, and holidays.

Responsibilities

• Promote the health, safety, and proper care of all animals in accordance with Petco policies and standards.
• Share accurate pet care, nutrition, and product knowledge to help customers make informed decisions.
• Greet customers and deliver friendly, solution-focused service that builds trust and loyalty.
• Mentor and support new and junior associates, reinforcing best practices and store standards.
• Assist with opening and closing procedures and store operations.
• Process sales, returns, and exchanges accurately and efficiently.

Skills

Retail experience

Customer service

Communication

Multitasking

Problem solving

Cash handling

Tools

POS system

Cash register

Job description

Petco Animal Supplies, Inc. is hiring a Senior Sales Associate to deliver exceptional experiences for pets and their parents. You will support store operations, mentor newer colleagues, and provide knowledgeable, compassionate service on the sales floor.

The role emphasizes promoting pet health and safety, sharing product knowledge, and maintaining a welcoming environment. Candidates with retail experience and a passion for animals are encouraged to apply.