Customer-Driven Shoes Sales Specialist

Rack Room Shoes; Wesley Chapel (NC); On-site; USD 1,653,120 - 2,204,160; Full time

Job summary

Rack Room Shoes is seeking SR Sales Associates to deliver outstanding customer service, support store promotions, and maintain merchandise presentation. You will handle sales at the POS, process refunds and exchanges, and assist with S2H and Customer Pickup orders to ensure a smooth shopping experience.

Ideal candidates have strong interpersonal and communication skills, basic math, and a focus on loss prevention and store policies. Join a team focused on customer care and operational excellence.

Qualifications

• Interpersonal skills to deal with customers and colleagues.
• Clear verbal and non-verbal communication basics.
• Strong organizational abilities and attention to detail.
• Basic math skills for transactions and balancing.

Responsibilities

• Provide excellent customer service and promote store initiatives.
• Ensure merchandise is well presented and store clean and organized.
• Process sales and POS transactions accurately and efficiently.
• Handle refunds/exchanges, S2H orders, and Customer Pickup as needed.

Skills

Interpersonal skills

Communication skills

Organization

Math skills

Job description

Rack Room Shoes is seeking SR Sales Associates to deliver outstanding customer service, support store promotions, and maintain merchandise presentation. You will handle sales at the POS, process refunds and exchanges, and assist with S2H and Customer Pickup orders to ensure a smooth shopping experience.

Ideal candidates have strong interpersonal and communication skills, basic math, and a focus on loss prevention and store policies. Join a team focused on customer care and operational excellence.