Senior Sales Associate

Bennetts Company; Phoenix (AZ); On-site; USD 34,000 - 46,000; Full time

Job summary

Bennetts Company in Phoenix, AZ, is seeking a Senior Sales Associate to lead customer service and sales in a busy retail setting, supporting students, parents, and educators with instrument selections, rentals, accessories, and lesson enrollment.

You will drive revenue through expert product knowledge, provide consultative guidance on instruments and rentals, manage rentals, and mentor junior associates to maintain outstanding service and store presentation.

Qualifications

• Strong sales and customer service abilities.
• Comfortable working with students and educators.
• Solid understanding of instruments, rentals, and accessories.
• Initiative in outreach and collaboration with team.
• Student-focused mindset.

Responsibilities

• Drive revenue through expert product knowledge and proactive outreach
• Provide consultative guidance on instruments, rentals, and accessories
• Manage rentals and support lesson enrollment
• Merchandise products effectively and maintain store presentation
• Support inventory activities
• Resolve customer service issues to ensure a positive experience
• Mentor and support junior associates

Skills

Sales

Customer service

Instruments knowledge

Rentals

Accessories

Outreach

Collaboration

Job description

Role: Senior Sales Associate (Full-Time)

Lead customer service and sales in a busy retail environment, supporting students, parents, and educators with band and orchestra instrument selection, rentals, accessories, and private lesson enrollment to advance music education in the community.

Key Responsibilities

• Drive revenue through expert product knowledge and proactive outreach
• Provide consultative guidance on instruments, rentals, and accessories
• Manage rentals and support lesson enrollment
• Merchandise products effectively and maintain store presentation
• Support inventory activities
• Resolve customer service issues to ensure a positive experience
• Mentor and support junior associates

Qualifications & Skills:

Strong sales and customer service abilities, comfortable working with students and educators, solid understanding of instruments/rentals/accessories, initiative in outreach, and collaborative, student-focused mindset.