Senior Retail Sales Associate

LS Solutions; Apex (NC); Presencial; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

LS Solutions in Apex, NC is seeking a Senior Sales Associate to lead sales and customer service in a music and arts retail setting. You will assist students, parents, and educators with instrument selection, rentals, accessories, and lessons, while promoting repairs and keeping the shop well-merchandised.

The role emphasizes mentoring junior staff, delivering excellent service, and fostering an education-focused environment that supports community music participation.

Formación

• Proven retail sales ability with a strong customer-service mindset.
• Comfort advising customers on instrument and lesson options.
• Competence with POS systems and retail operational procedures.
• Leadership and coaching skills to guide and develop junior team members.
• Strong communication, reliability, and commitment to an education-driven culture.

Responsabilidades

• Meet and exceed sales goals by selling instruments, rentals, accessories, and lessons.
• Enroll customers in rentals and lessons and promote repair services to drive revenue.
• Perform opening/closing procedures and complete POS transactions accurately.
• Support merchandising standards to ensure products are well displayed and effectively promoted.
• Deliver exceptional customer service and mentor junior associates.
• Maintain a collaborative, education-focused environment that supports community music participation.

Conocimientos

Retail sales

Customer service

POS operations

Leadership

Communication

Herramientas

POS systems

Descripción del empleo

Senior Sales Associate (Retail Music & Arts)

Lead sales and customer service in a retail setting, helping students, parents, and educators choose band and orchestra instruments, rentals, accessories, and lessons.

Key Responsibilities

• Meet and exceed sales goals by selling instruments, rentals, accessories, and lessons.
• Enroll customers in rentals and lessons and promote repair services to drive revenue.
• Perform opening/closing procedures and complete POS transactions accurately.
• Support merchandising standards to ensure products are well displayed and effectively promoted.
• Deliver exceptional customer service and mentor junior associates.
• Maintain a collaborative, education-focused environment that supports community music participation.

Qualifications & Skills

• Proven retail sales ability with a strong customer-service mindset.
• Comfort advising customers on instrument and lesson options.
• Competence with POS systems and retail operational procedures.
• Leadership and coaching skills to guide and develop junior team members.
• Strong communication, reliability, and commitment to an education-driven culture.