Senior Sales Associate

Coulter Services; Virginia Beach (VA); On-site; USD 21,000 - 30,000; Full time

Job summary

Coulter Services in Virginia Beach is seeking a Senior Sales Associate (Music & Arts) to provide friendly, expert retail service to students, parents, and educators. You will assist customers with instrument selection, rentals, repairs, and enrollment for private lessons.

Collaborate with a team to meet store sales goals and support community music education initiatives while maintaining strong merchandising and accuracy in transactions.

Qualifications

• Customer-focused, friendly communication with strong product knowledge.
• Comfort working in a mission-driven retail environment.
• Strong attention to detail for transactions and enrollment processing.
• Ability to work collaboratively and help drive team performance.
• Experience or familiarity with musical instruments and accessories is preferred.

Responsibilities

• Advise customers on instrument selection, rentals, and related products
• Support repairs through coordination and customer guidance
• Process sales transactions and lesson enrollments accurately
• Maintain strong merchandising and store presentation standards
• Collaborate with a team to meet store sales goals
• Contribute to community music education efforts

Skills

Customer-focused service

Strong product knowledge

Team collaboration

Attention to detail

Enrollment processing

Job description

Senior Sales Associate (Music & Arts)

Provide friendly, expert retail service to students, parents, and educators. Assist customers in choosing appropriate band and orchestra instruments, rental options, repairs, and accessories, and support enrollment for private lessons.

Key Responsibilities

• Advise customers on instrument selection, rentals, and related products
• Support repairs through coordination and customer guidance
• Process sales transactions and lesson enrollments accurately
• Maintain strong merchandising and store presentation standards
• Collaborate with a team to meet store sales goals
• Contribute to community music education efforts

Qualifications & Skills

• Customer-focused, friendly communication with strong product knowledge
• Comfort working in a mission-driven retail environment
• Strong attention to detail for transactions and enrollment processing
• Ability to work collaboratively and help drive team performance
• Experience or familiarity with musical instruments and accessories is preferred