Senior Retail Sales Associate

Coulter Services; Carrollton (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Coulter Services in Carrollton, TX is seeking a Senior Sales Associate for a music-focused retail environment. You will drive sales on the floor, assist customers with instruments, rentals, accessories, and lessons, and mentor junior staff.

The role emphasizes customer service, accuracy in POS transactions, strong merchandising, inventory support, and collaboration with educators and students to foster a love of music.

Qualifications

• Proven retail sales experience.
• Passion for music education and a strong music retail knowledge base.
• Collaborative, service-oriented mindset focused on helping students and educators.
• Accuracy and professionalism when processing transactions.
• Ability to coach and mentor others.

Responsibilities

• Lead by example on the sales floor to achieve sales goals.
• Assist customers with band and orchestra instruments, rentals, accessories, and lessons.
• Support educators and students with knowledgeable, student-focused guidance.
• Handle POS transactions accurately.
• Maintain strong merchandising standards.
• Provide inventory support, including stocking and related tasks.
• Perform opening/closing duties.
• Mentor and support junior staff.

Skills

Retail sales experience

Music education knowledge

Collaborative service mindset

Transaction accuracy

Coaching and mentoring

Job description

Role: Senior Sales Associate in a music-focused retail environment, responsible for driving sales and delivering exceptional customer service.

Key Duties

• Lead by example on the sales floor to achieve sales goals.
• Assist customers with band and orchestra instruments, rentals, accessories, and lessons.
• Support educators and students with knowledgeable, student-focused guidance.
• Handle POS transactions accurately.
• Maintain strong merchandising standards.
• Provide inventory support, including stocking and related tasks.
• Perform opening/closing duties.
• Mentor and support junior staff.

Qualifications & Skills

• Proven retail sales experience.
• Passion for music education and a strong music retail knowledge base.
• Collaborative, service-oriented mindset focused on helping students and educators.
• Accuracy and professionalism when processing transactions.
• Ability to coach and mentor others.