Senior SaaS Solutions Consultant (Accounting)

BlackLine Systems, Inc.; United States; Remote; USD 126,000 - 158,000; Full time

Job summary

BlackLine Systems, Inc. is seeking a Principal Professional Services Solutions Consultant (Principal PSSC) to lead services sales for our SaaS accounting software.

You will manage LOE estimates, craft SOWs, and align cross-functional teams to deliver value during the sales and implementation journey. The role requires 8+ years in a customer-facing capacity, strong accounting knowledge, and the ability to translate business needs into tailored PS solutions.

Qualifications

• Minimum 8+ years in a customer-facing role.
• Bachelor’s degree in Business, Accounting, Information Systems, or related fields preferred.
• Proven ability to translate customer objectives into services solutions.
• Experience in drafting and negotiating Statements of Work.
• Excellent communication, presentation, and relationship-building skills.
• Ability to manage multiple service sales opportunities simultaneously.
• Familiarity with CRM tools, project management software, and accounting systems.

Responsibilities

• Develop and manage a pipeline of new business opportunities by identifying and targeting existing and prospective customers.
• Partner with the Sales and Partner teams responsible for product sales to collaborate on the services aspect of the deals.
• Coordinate product demonstrations and consultations to showcase how the accounting software meets customer needs from a Services Sales perspective.
• Build and maintain strong customer and partner relationships, acting as a trusted advisor during the sales cycle.
• Collaborate with internal teams (e.g. sales, technical, customer support) to ensure alignment on customer requirements.
• Lead Professional Services (PS) solutioning for high-complexity customers and prospects, developing customized strategies and tailored collateral to drive successful business outcomes, as needed.
• Drive the adoption and successful rollout of new Professional Services (PS) offerings, proactively navigating ambiguity to deliver structured, high-impact results.
• Analyze customer needs and business processes to develop an accurate understanding of scope and complexity of each implementation project.
• Estimate LOE for software setup, customization, integration, and training services.
• Coordinate with Legal team where necessary to ensure all documents meet company standards.
• Prepare comprehensive Statements of Work (SOW) outlining project scope, deliverables, timelines, and costs.
• Work closely with product, customer success, and technical teams to ensure seamless handoffs from sales to implementation.

Skills

SaaS services sales

Accounting software

Estimating LOE

SOW drafting

Negotiation

Communication

CRM familiarity

Project management

Multitasking

Education

Bachelor’s degree in Business, Accounting, Information Systems, or related fields

Tools

CRM tools

Project management software

Accounting systems

Job description

BlackLine Systems, Inc. is seeking a Principal Professional Services Solutions Consultant (Principal PSSC) to lead services sales for our SaaS accounting software.

You will manage LOE estimates, craft SOWs, and align cross-functional teams to deliver value during the sales and implementation journey. The role requires 8+ years in a customer-facing capacity, strong accounting knowledge, and the ability to translate business needs into tailored PS solutions.