Senior SaaS Solutions Architect — Life Sciences

OpenKrill; United States; Remote; USD 130,000 - 170,000; Full time

Job summary

Trial Interactive is seeking a Senior Solutions Architect to drive the configuration of our enterprise software and oversee customer engagements across implementation, operations, sales, and product teams.

You will design configurations, prepare requirement specifications, and demonstrate solutions to prospects. The role demands collaboration with Business Development, Product Management, and Professional Services, with travel up to 10% to support global customers.

Qualifications

• Bachelor's degree or equivalent in years' experience.
• Minimum 5 years' solutions consulting or software product configuration.
• Minimum 5 years' experience in life sciences, eTMF, clinical operations, regulatory, quality, or content management.

Responsibilities

• Configure Trial Interactive enterprise software and solutions during the implementation cycle.
• Design and document new configurations and solutions for Trial Interactive software.
• Create and maintain User Requirements Specification and Configuration Specifications for implementing customers.
• Act as the product configuration and domain expert in sales cycles and demonstrate the product to prospects and customers.
• Work with sales on software configurations for demonstrations and RFIs/RFPs/RFQs.
• Serve as a conduit between Sales, Operations, and Product teams to relay customer requirements.
• Develop and script product and solution demonstrations.
• Provide training and mentorship to junior team members.
• Create and maintain SOPs in line with QA guidelines.
• Complete other tasks as assigned by management.

Skills

Solutions consulting

Customer needs analysis

Technical communication

Global travel readiness

Education

Bachelor's degree or equivalent in years' experience

Tools

REST APIs

sFTP

JSON

XML

SSO (SAML 2.0)

Okta IDP

Job description

Trial Interactive is seeking a Senior Solutions Architect to drive the configuration of our enterprise software and oversee customer engagements across implementation, operations, sales, and product teams.

You will design configurations, prepare requirement specifications, and demonstrate solutions to prospects. The role demands collaboration with Business Development, Product Management, and Professional Services, with travel up to 10% to support global customers.