Senior SaaS Project Manager — Remote

Synergy; United States; Sur place; USD 83 000 - 119 000; Plein temps

Avantages offerts par ce poste

401(k) with company match

PTO & Bonus Leave

Parental leave

Tuition reimbursement

Well-being programs

Résumé du poste

Synergy is seeking a senior Project Manager to lead complex SaaS and enterprise IT projects from planning through deployment and transition. The role requires hands-on leadership, structured Agile practices, and strong data-driven decision making to keep programs on track.

A long track record in delivering software programs, PMP certification, and a CSP are required. You will coordinate across Security, QA, DevOps, and business teams while maintaining robust project documentation and stakeholder

Qualifications

• 10+ years of progressively responsible project/program management experience in government or corporate environment as project manager or equivalent experience required.
• 10+ years of experience managing complex software development programs, SaaS, cloud, enterprise application, or IT implementation programs preferred.
• 5+ years demonstrated technical experience with increasing levels of responsibility providing technical oversight, stakeholder management and participation, problem resolution preferred.
• 5+ years of direct experience managing Agile/iterative delivery using Scrum, Kanban or similar framework is required.
• Detailed understanding of software development life cycles including waterfall and Agile.
• Demonstrated experience developing and managing detailed project schedules, milestones, dependencies, critical-path activities, resource assignments, and delivery forecasts.
• High proficiency in MS Excel and MS PowerPoint is required.
• Proficiency in MS Project, Atlassian (Jira/Confluence) or similar project tracking tools required; strong hands-on Jira and Confluence experience preferred.
• High proficiency in presentation and web communication tools.
• Excellent written and verbal communication skills and ability to interact with all levels of staff.
• Self-starter with strong self-management skills and demonstrated ability to take ownership of a project with limited direction.
• Ability to organize and manage multiple priorities while maintaining strong attention to detail and follow-through.
• 5+ years of demonstrated experience in developing and managing teams preferred.
• Customer service oriented with ability to balance customer priorities with technical constraints, schedule, scope, and available resources.
• Experience with Agile methodologies and principles.
• Familiar with information technology architecture, governance, and data exchange.
• Bachelor’s degree in computer science or related field.

Responsabilités

• Lead and manage complex SaaS and enterprise IT projects from planning though implementation and operational transition.
• Solid understanding of Agile development life cycle and knowledge in both Agile and traditional project management with demonstrated ability to determine and apply appropriate methodology based on project needs.
• Perform initial agile team assessments; recommend and assist with the implementation of agile team structure and establish practical Agile/Scrum processes for team transitioning to or maturing Agile practices.
• Be a successful change agent both motivating the change and implementing it.
• Schedule and execute project meetings, maintain project life‑cycle documentation and tactical and strategic project tracking systems, primarily Atlassian Confluence, Jira and Portfolio.
• Work directly with Atlassian administrators and technical teams to coordinate configuration, implementation activities, priorities, dependencies, testing, and delivery schedules.
• Maintain Jira project structures, backlogs, epics, stories/tasks, sprint plans, milestones, and reporting necessary to accurately manage and communicate project progress.
• Manage existing and define new business process flows to identify improvement opportunities.
• Liaise with project stakeholders to help coordinate Agile across the large program and ensure dependencies, decisions, risks, and required customer actions are identified and actively managed.
• Communicate in writing and verbally with internal and external customers.
• Prepare and deliver status updates, working sessions, and program area updates including schedule status, accomplishments, upcoming activities, issues, risks, dependencies, decisions, and required actions.
• Assist project personnel with identification, escalation, and resolution of complex project and program issues.
• Coordinate Collect and schedule cross‑functional work for involving Security, Automation, QA, DBA, DevOps teams, and other technical teams as required.
• Establish and complete tasks assigned within deadlines.
• Participate in peer reviews.
• Other duties as assigned.

Connaissances

Project management

Agile/Scrum

Stakeholder management

Data analysis

Communication

Organizational skills

Self‑management

Team leadership

Risk management

Scheduling

Formation

Bachelor’s degree in computer science or related field

Outils

MS Project

Jira/Confluence

MS Excel

MS PowerPoint

Description du poste

Synergy is seeking a senior Project Manager to lead complex SaaS and enterprise IT projects from planning through deployment and transition. The role requires hands-on leadership, structured Agile practices, and strong data-driven decision making to keep programs on track.

A long track record in delivering software programs, PMP certification, and a CSP are required. You will coordinate across Security, QA, DevOps, and business teams while maintaining robust project documentation and stakeholder