Senior SaaS Implementation Lead — Strategy & Delivery

CentralReach; Fort Lauderdale (FL); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Hybrid work schedule

Health benefits

Generous PTO

401(k) matching

Paid parental leave

Job summary

CentralReach is seeking a SaaS Project Manager to lead high-complexity implementations and align them with company strategy. You will manage cross-functional teams, ensure on-time delivery within scope and budget, and collaborate with executives across departments.

The role requires strong leadership, deep industry knowledge, and a proven ability to drive innovation in implementation methodologies.

Qualifications

• Extensive experience in managing SaaS implementation projects.
• Experience with high-complexity, multi-product integrations.
• Track record of delivering projects on time and within scope.

Responsibilities

• Define and execute strategy for high-complexity SaaS implementations.
• Oversee multiple customer implementations ensuring on-time delivery within budget.
• Collaborate with executive leadership, sales, product, and customer teams on technical scopes.

Skills

SaaS implementations

Cross-functional leadership

Project management

Stakeholder management

Risk management

CRM familiarity

Education

Bachelor’s degree in Business, Healthcare, or related field

Master’s degree preferred

Tools

Excel

SharePoint

Microsoft Office Suite

Salesforce

Job description

CentralReach is seeking a SaaS Project Manager to lead high-complexity implementations and align them with company strategy. You will manage cross-functional teams, ensure on-time delivery within scope and budget, and collaborate with executives across departments.

The role requires strong leadership, deep industry knowledge, and a proven ability to drive innovation in implementation methodologies.