Senior SaaS Implementation Lead

Tyler Technologies, Inc.; Herndon (VA); On-site; USD 70,000 - 140,000; Full time

Benefits offered by this job

Competitive benefits

Health and financial wellness programs

Job summary

Tyler Technologies is seeking a Senior Project Manager in Herndon, VA to confidently lead a SaaS platform implementation by translating client needs into actionable plans delivered using modern techniques and best practices. The role requires expert requirements analysis, full lifecycle project management, and cross-functional collaboration.

You will manage project initiation, scope, risks, and deliverables, while maintaining high-quality outcomes and strong customer partnerships.

Qualifications

• Bachelor's degree preferred, or equivalent work experience.
• 8+ years of experience as an implementation professional with proven project management experience.
• Experience managing software development projects in Agile and Waterfall environments.
• Knowledge of project management theories and practices for complex scope projects.
• Excellent planning, organizational, and prioritization skills.
• Strong decision making, problem solving, negotiation, conflict resolution, and persuasion skills.
• Adv strong verbal, written, and interpersonal communication skills.
• Ability to lead and direct the work of others.

Responsibilities

• Understand the features, functions, and standard configuration of the SaaS platform and related services.
• Prepare and conduct project initiation with goals, risks, roles, WBS, milestones, and deliverables.
• Conduct planning sessions to identify scope and requirements.
• Develop and deliver progress reports, proposals, requirements documents, and presentations.
• Collaborate with customers and internal teams to identify and document user stories and deliver artifacts.

Skills

Project management

Leadership

Communication

Agile methodologies

Stakeholder management

Problem solving

Education

Bachelor's degree or equivalent

Tools

Project management software

Job description

Tyler Technologies is seeking a Senior Project Manager in Herndon, VA to confidently lead a SaaS platform implementation by translating client needs into actionable plans delivered using modern techniques and best practices. The role requires expert requirements analysis, full lifecycle project management, and cross-functional collaboration.

You will manage project initiation, scope, risks, and deliverables, while maintaining high-quality outcomes and strong customer partnerships.